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How To Setup And Use Native Voice And Data Transfer In Avaya Proactive Contact

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Added by Avaya Channel in Avaya
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Description

This video demonstrates the NVDT feature - its setup and how to use it. NVDT feature is used in Hard Dialer version with ICB/Overflow setup. With the help of this feature an agent is able to transfer voice and screen data to another agent. Produced by Sachin Bramhe.

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