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Banks Are Reviewing Management Structures To Execute Strategies Aligning To Today’s Consumer Demands

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Added by Avaya Channel in Avaya
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In the first of our four-part mini-series looking at the financial services industry, Peter Chidiac (Managing Director A/NZ) says it will take up to two years for Australia’s banks to deliver a true omni-channel experience. He also looks at the role of management restructures in developing strategies to meet consumer demands.

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