#FutureComEvent: TOA Enabling Cloud Based Workforce Optimization Solutions
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Description
John Opdycke, VP World Wide Marketing, speaks of TOAs growth over past 2 years, driven by (1) a desire to deliver great customer service, (2) building increased efficiencies and (3) enabling technicians to improve face-to-face relations with customers.
Brazil operators are adopting cloud based solutions, effectively leap frogging older technologies which may have been implemented in other parts of the world including the US and Europe.
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