Recently added videos

06:28 Popular
How To Connect And Setup The ION SA5600-SAL - Avaya SAL Edition Secure Appliance

by Avaya Channel Added 8 years ago 488 Views / 0 Likes

This video tutorial will show you how to connect and setup the SA5600-SAL Secure Access Link Gateway. Produced by Steven Daniel.
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09:02 Popular
How To Configure And Initialize The ION SA5600-SAL Avaya SAL Edition Secure Appliance

by Avaya Channel Added 8 years ago 405 Views / 0 Likes

This video tutorial will take you through the required configuration for the SA5600 Secure Access Link Gateway. Produced by Steven Daniel.
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03:05 Popular
How To Enable SSH For The ION SA5600-SAL - Avaya SAL Edition Secure Appliance

by Avaya Channel Added 8 years ago 460 Views / 0 Likes

This video tutorial will show you how to enable SSH for the ION SA5600 Secure Access Link Gateway. Produced by Steven Daniel.
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02:38 Popular
How To Change The Root Password Secure Access Link Gateway On The ION SA5600-SAL

by Avaya Channel Added 8 years ago 450 Views / 0 Likes

This video tutorial will show you how to change the root password for the SAL Gateway deployed on the ION SA5600-SAL. This root password can only be changed from the ION SA5600 CLI management interface. Produced by Steven Daniel.
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05:12 Popular
Displaying Installed CMS Software Versions On A Linux System

by Avaya Channel Added 8 years ago 407 Views / 0 Likes

This video will demonstrate how to display the versions of installed 'rpm' packaged on a Linux Call Management System (CMS) server, including the version of the CMS and Supervisor Web software installed. Produced by Jerri Bandt.
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03:00 Popular
How To Configure Log Collection And Archiving Utility For Avaya Interaction Center

by Avaya Channel Added 8 years ago 395 Views / 0 Likes

This video walks through the process of configuration of log collection and archiver utility for Avaya Interaction Center. Produced by Deepak Kirubhakaran
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02:31 Popular
How To Install Log Collection And Archiving Utility For Avaya Interaction Center

by Avaya Channel Added 8 years ago 404 Views / 0 Likes

This video walks through the process of installation of the log collection and archiving utility for Avaya Interaction Center . Produced by Deepak Kirubhakaran.
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04:24 Popular
Displaying The Service Tag # For A Dell R620 CMS Server

by Avaya Channel Added 8 years ago 330 Views / 0 Likes

This video demonstrates using the 'dmidecode' command to display the Service Tag # for a Dell R620 CMS Server. Produced by Jerri Bandt.
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02:19 Popular
How To Take CMS ADM Backup By Using Tapes

by Avaya Channel Added 8 years ago 301 Views / 0 Likes

It's Korean translation version which is referring to Original VIDEO100728. step by step guide How to take CMS ADM backup by using Tapes. Produced by Honglian Piao.
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03:05 Popular
Part Web Case Creation KR V1

by Avaya Channel Added 8 years ago 403 Views / 0 Likes

How to create Web case regarding part replacement request. Produced by Honghua Jin.
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03:59 Popular
Avaya Support Creating A Support Ticket

by Avaya Channel Added 8 years ago 618 Views / 0 Likes

Training document in Korean language, guide how to create SR on support site. Produced by Honglian Piao.
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05:03 Popular
How To Do CM License Upgrade On PLDS

by Avaya Channel Added 8 years ago 427 Views / 0 Likes

Training document in Korean language, guide how to do CM license upgrade on PLDS site. Produced by Honglian Piao.
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10:41 Popular
Downloading A CMS ASG Authentication File (AF)

by Avaya Channel Added 8 years ago 356 Views / 0 Likes

This video demonstrates how to download a Call Management System (CMS) ASG authentication file from the Authentication File System (AFS). Produced by Jerri Bandt.
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10:50 Popular
Avaya One-x Communicator IM And Presence - Configuration And Demo

by Avaya Channel Added 8 years ago 473 Views / 0 Likes

This video provides explanation about the procedure to set up Presence/IM user IDs for 1XC on Avaya Aura SMGR also a short demo of 1XC login to IM and Presence is followed up by the configuration steps. Produced by Keshav Shrivastava.
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12:45 Popular
How To Customize Metadata Variables In Avaya Interaction Center

by Avaya Channel Added 8 years ago 322 Views / 0 Likes

This video walks through the different metadata variables and its usage in Interaction Center with a demonstration. Produced by Deepak Kirubhakaran.
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03:21 Popular
How To Configure Instant Message Appearance For The Avaya One-X Agent

by Avaya Channel Added 8 years ago 411 Views / 0 Likes

This video show how to configure the IM screen appearance and user preferences for the one-X Agent.
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05:54 Popular
How To Install Service Pack On Avaya Aura Messaging

by Avaya Channel Added 8 years ago 422 Views / 0 Likes

This video talks about How to install Service Pack on Avaya Aura Messaging. This provides a demonstration of the steps to install and to check the successful installation of the service pack. Produced by Supriya Vadakkeveetil.
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02:08 Popular
How To Take ADM Backup In Avaya CMS Server Using Tapes

by Avaya Channel Added 8 years ago 449 Views / 0 Likes

Steps to take admin backup in CMS.Produced by Abhijit Singh
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03:29 Popular
Stuck Call Issue In APCUI Queue Status Report

by Avaya Channel Added 8 years ago 325 Views / 0 Likes

It's Korean translation version which is referring to Original VIDEO100670. Troubleshooting about how to resolve when Stuck Call Issue in APCUI Queue Status Report, and how to capture the necessary logs. Produced by Honglian Piao.
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05:53 Popular
How To Install Service Pack On Aura Messaging Server

by Avaya Channel Added 8 years ago 424 Views / 0 Likes

This is Chinese video for China BP and customer for how to install Service Pack on Aura Messaging Server. Produced by Jia Yan,
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04:31 Popular
How To Configure Outgoing CLI In IP Office Over ISDN Line

by Avaya Channel Added 8 years ago 298 Views / 0 Likes

This procedure will help to configure the outgoing Caller Line Identification of IP Office user to avail direct inward dialing facility over ISDN line i.e. if somebody calls on that DDI the call will land to certain user. Note: At 2:25, the Telephone Numb
05:01 Popular
Understanding And Using Expanded Coverage Groups And Special Application 9123 In Avaya CM

by Avaya Channel Added 8 years ago 475 Views / 0 Likes

This video will describe the Expanded Coverage answer group Enhancement and Special Application 9123. Both items are new with CM Feature Pack 2. Produced by Jerry Revier.
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01:58 Popular
How To Do Host ID SWAP OUT Or Move Or Re-host In PLDS

by Avaya Channel Added 8 years ago 393 Views / 0 Likes

Training document in Korean language, guide how to do license Host ID SWAP OUT on PLDS site. Produced by Honglian Piao.
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05:21 Popular
PLDS- Rehosting To A New License Host - Japanese Version

by Avaya Channel Added 8 years ago 363 Views / 0 Likes

The video introduced how to move activated license quantities from one license host (the machine on which the license entitlements are activated) to another license host. Produced by Sophie Peng.
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04:18 Popular
Avaya One-x Attendant Application Logs

by Avaya Channel Added 8 years ago 353 Views / 0 Likes

This video provides a demo of configuring the java component logs for Avaya One-x Attendant phonebook component. Same method can be utilized to enabling java logs for other Avaya one-x Attendant components that use java logging. Refer KB ADMN111071 for mo
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04:57 Popular
How To Discover An Agent On The Avaya Diagnostic Server

by Avaya Channel Added 8 years ago 594 Views / 0 Likes

Provides information on how to discover the SLA Mon agents in a specified location or subnet address using the Agent Discovery feature in Avaya Diagnostic Server.
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06:47 Popular
Application Enablement Services (AES) DMCC Traces

by Avaya Channel Added 8 years ago 372 Views / 0 Likes

Procedure to enable Finest level traces for Device Media Call Control (DMCC) API on AES server. Produced by Mohinish Taneja.
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04:17 Popular
How To Remotely Control A Phone Using The Avaya Diagnostic Server

by Avaya Channel Added 8 years ago 580 Views / 0 Likes

Provides information on the Phone Remote Control feature in Avaya Diagnostic Server. Avaya service engineers can remotely control Avaya endpoints that have an SLA Mon agent configured and registered with SLA Mon Server. The remote control feature of SLA M
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13:59 Popular
Avaya Aura AES Bundled Upgrade From R5.2.4 To R6.3.1

by Avaya Channel Added 8 years ago 412 Views / 0 Likes

This Video demonstrates how to upgrade Avaya Aura Application Enablement Services Bundled (Turnkey) Offer from r5.2.4 to r6.3.1. It covers upgrading from a CD/DVD as well as from an ISO Image.
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08:52 Popular
SIP Trunking Configuration In Avaya Communication Manager

by Avaya Channel Added 8 years ago 462 Views / 0 Likes

The video will detail the SIP Trunking configuration in Avaya Communication Manager. Produced by Chandrakandan, Chandragiri.
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13:28 Popular
Installing Avaya Aura® Application Enablement Services Software Only R6.3.1

by Avaya Channel Added 8 years ago 472 Views / 0 Likes

This Video demonstrates how to upgrade Avaya Aura Application Enablement Services Bundled (Turnkey) Offer from r5.2.4 to r6.3.1. It covers upgrading from a CD/DVD as well as from an ISO Image.
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02:39 Popular
How To Install Language Pack In Avaya Aura Messaging

by Avaya Channel Added 8 years ago 425 Views / 0 Likes

Procedure to install Language Pack in Avaya Aura Messaging.
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09:27 Popular
How To Restart The Avaya Multi-Application Platform For Definity (MAPD)

by Avaya Channel Added 8 years ago 484 Views / 0 Likes

How to Restart MAPD. This video covers how to perform a Software Restart as well as a Hardware Restart of the Avaya Multi-Application Platform for Definity (MAPD).
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08:32 Popular
How To Install Patch On Avaya Contact Recorder (Linux/windows)

by Avaya Channel Added 8 years ago 652 Views / 0 Likes

This video shows how to install patches on Avaya Contact Recorder server for version 10.0, 10.1 and 11.0
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02:06 Popular
How To Collect MMSnap From Avaya Message Application Server (French Version)

by Avaya Channel Added 8 years ago 366 Views / 0 Likes

How to collect MMSnap from Avaya Message Application Server (French version)
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02:09 Popular
How To Take ADM Backup In Avaya CMS Server Using Tapes (French Version)

by Avaya Channel Added 8 years ago 387 Views / 0 Likes

Steps to take admin backup in CMS Server using Tapes (French version)
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05:54 Popular
How To Install Service Pack On Avaya Aura Messaging (French Version)

by Avaya Channel Added 8 years ago 520 Views / 0 Likes

This video talks about How to install Service Pack on Avaya Aura Messaging. This provides a demonstration of the steps to install and to check the successful installation of the service pack. (French version)
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03:00 Popular
How To Collect Operational History Viewer From Avaya Message Application Server (French Version)

by Avaya Channel Added 8 years ago 413 Views / 0 Likes

How to Collect Operational History Viewer from Avaya Message Application Server (French version)
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02:44 Popular
How To Collect Vsinfo From Avaya Message Application Server (French Version)

by Avaya Channel Added 8 years ago 404 Views / 0 Likes

How to Collect Vsinfo from Avaya Message Application Server (French version)
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03:19 Popular
How To Resolve License Issues With Modular Messaging 5.2 (French Version)

by Avaya Channel Added 8 years ago 476 Views / 0 Likes

How to resolve license issues with Modular Messaging 5.2. (French version)
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03:29 Popular
How To Enable TSAPI Traces On Application Enablement Server

by Avaya Channel Added 8 years ago 324 Views / 0 Likes

This video shows how we can enable TSAPI traces on the Avaya AES server.
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05:44 Popular
How To Complete A Bulk Call On The Avaya Diagnostic Server

by Avaya Channel Added 8 years ago 444 Views / 0 Likes

Provides information on the Bulk Calls feature in Avaya Diagnostic Server. The bulk call feature is used during implementations to stress test the system. For example, if a branch location has a requirement to be able to make 50 simultaneous calls to the
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06:08 Popular
Configuring SLA Mon SNMP Trap Details For Avaya Diagnostics Server 2.0

by Avaya Channel Added 8 years ago 480 Views / 0 Likes

This video tutorial will demonstrate how to define an NMS trap destination as well as configure the various alarm levels for your SLA Mon server.
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06:15 Popular
Automatic Software Update Feature For Avaya Diagnostics Server 2.0

by Avaya Channel Added 8 years ago 396 Views / 0 Likes

This video tutorial will demonstrate how to configure the Automatic Software feature for ADS 2.0. The automatic software update feature will allow your ADS 2.0 server to automatically download and install any newly published software for your SALGW and/or
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08:14 Popular
Avaya's Agent Map - Introduction And Overview

by Avaya Channel Added 8 years ago 564 Views / 0 Likes

An overview of Avaya's Agent Map including: Agent Map's Features Required and Optional Servers, Connectors and Components Connectivity and Information Flow A Short Demonstration of Agent Map.
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02:06 Popular
Licensing Your SLA Mon For Avaya Diagnostics Server 2.0

by Avaya Channel Added 8 years ago 487 Views / 0 Likes

This video tutorial will demonstrate how you license your SLA Mon server that comes with Avaya Diagnostics Sever 2.0
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07:03 Popular
How To Setup An IPSec VPN Tunnel On The Secure Router 1004

by Avaya Channel Added 8 years ago 466 Views / 0 Likes

How to Setup an IPSec VPN Tunnel between two Secure Routers.
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09:31 Popular
How To Setup Switch User Authentication In Identity Engines

by Avaya Channel Added 8 years ago 381 Views / 0 Likes

How to Setup Switch User Authentication in Identity Engines, verified with Putty SSH login.
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04:01 Popular
How To Setup Identity Engines Certificates

by Avaya Channel Added 8 years ago 367 Views / 0 Likes

How to Setup Signed Server and CA Root Certificates in Identity Engines.
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11:28 Popular
How To Check Avaya Aura AES Software Version, Offer Type And Hardware Type

by Avaya Channel Added 8 years ago 434 Views / 0 Likes

How to check Avaya Aura Application Enablement Services Software version, Offer type and Hardware type from both a Browser and from the command line.
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06:20 Popular
How To Upgrade To The Services Virtual Machine 3.0

by Avaya Channel Added 8 years ago 413 Views / 0 Likes

The video will demonstrate the upgrade process of the Services Virtual Machine to the 3.0 release.
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05:23 Popular
Avaya Communication Manager Audio Group Configuration

by Avaya Channel Added 8 years ago 392 Views / 0 Likes

This video will detail about the audio group configuration in Avaya communication Manager.
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14:43 Popular
Performing A Health Check On Avaya Aura® Application Enablement Services R6.3.1

by Avaya Channel Added 8 years ago 505 Views / 0 Likes

Performing a Health check on Avaya Aura® Application Enablement Services (AES) r6.3.1 covers checking core parts of the application for status and functionality.
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10:24 Popular
How To Install The Avaya Diagnostic Server 2.0 Using The Unattended Mode

by Avaya Channel Added 8 years ago 422 Views / 0 Likes

This video will demonstrate the steps to install the Avaya Diagnostic Server 2.0 in the unattended mode. The Avaya Diagnostic Server 2.0 has 2 components of the SAL Gateway 2.3 and SLAMonTM 2.3. Both components can be installed with this installer or eith
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