Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
-
02:26 Popular
Avaya Helps Plantronics Turn Contact Centers Into True Customer Engagement Centers
Added 471 Views / 0 LikesSee how Plantronics and Avaya combine innovative audio technology with customer engagement to achieve an 85% customer referral rate. Learn more at http://bit.ly/1KQ595w Connect with Avaya Website: http://www.avaya.com Twitter: http://bit.ly/1MMV88H Linked
Featured -
03:02 Popular
Viewing The Alarm Database On The Avaya VSP9000
Added 471 Views / 0 LikesThis Avaya Mentor tech tip covers an overview of the Avaya VSP9000 Alarm Database as well as the steps to view and clear alarms from the alarm database.
Featured -
02:27 Popular
San Jose Earthquakes Opening Day At Avaya Stadium
Added 470 Views / 0 LikesDid you catch the action at the season home opener at Avaya Stadium? Check out our live video recap and feel the buzz of the crowd as the Quakes fill up with pride and sweep the season opener home game 3-2 against the Chicago Fire. Check out Avaya Sponsor
Featured -
02:40 Popular
How To Determine The Software Version Of An Avaya Radvision XT1000-series End-point
Added 470 Views / 0 LikesThis video will demonstrate how to determine the software version of a Radvision XT 1000-series end-point using the web interface. Produced by Russell Singer.
Featured -
03:35 Popular
How To Backup Communication Manager And Communication Manager Messaging
Added 469 Views / 0 LikesThis video will demonstrate how to setup a backup on Communication Manager and Communication Manager Messaging. You will see an on demand backup performed. Produced by Jerry Revier.
Featured -
07:24 Popular
How To Remotely Access Avaya IP Office And B5800 Branch Gateway Through Secure Access Link
Added 469 Views / 0 LikesThis video will demonstrate Avaya IP Office/Avaya B5800 Branch Gateway access methods through Avaya Secure Access Link (SAL) and explain the SAL connectivity model.
Featured -
03:11 Popular
(AE) National Bank Of Abu Dhabi Transforms Communications With Avaya Solutions
Added 469 Views / 0 LikesThe number one bank in the United Arab Emirates, National Bank of Abu Dhabi, implemented Avaya's secure Unified Communications infrastructure to seamlessly link its 120 branches worldwide - improving employee productivity and offering superior customer se
Featured -
03:05 Popular
Registering IP Equipment, IPOSS Gift Card Token Process Using Global Registration Tool
Added 469 Views / 0 LikesThis is video provides the general steps needed to register IP Equipment as part of the Equipment registration step in the IP Office Support Service Gift card token process using the Global Registration Tool. Produced by: Lauren Campbell
Featured -
00:27 Popular
The E-Rate Opportunity: The E-Rate Eligible Wi-Fi Solution
Added 469 Views / 0 LikesDon’t let network capacity prevent you from deploying an E-Rate eligible solution that helps you address bring your own device (BYOD), one student – one device and hybrid classrooms. Anchored by the Avaya Wireless LAN 9100 Series access points and Avaya n
Featured -
00:18 Popular
Stuff Business People Say About Deadlines
Added 469 Views / 0 LikesUnless you work at NASA, then nothing should be "mission critical." Can we all agree that business communications would be a whole lot easier if we dropped the buzzwords? Ava is here to help translate those clichéd sayings, along with the ever changing la
Featured -
03:10 Popular
RootWorks Video Case Study
Added 469 Views / 0 LikesRootWorks is a consulting company that works with accounting firms around the country. Since they are always traveling and on the road visiting clients, they are dependent on mobile communications. Staying connected while on the go was essential to conduc
Featured -
02:53 Popular
Avaya Helps Carlo’s Bakery Grow
Added 467 Views / 0 LikesBuddy Valastro, aka the Reality TV star known as the Cake Boss, shares how his popular, 100-year-old New Jersey chain, Carlo's Bakery, is growing and thriving, thanks to Avaya IP Office and the communications infrastructure it provides. Read more at Avaya
Featured -
03:13 Popular
(NL) CB Video Case Study
Added 467 Views / 0 LikesVideo case study in Dutch Beschikbaarheid en support van het netwerk is cruciaal voor CB om leveringen op tijd en logistieke voorwaarden naar hun klanten waar te maken gedurende 24/7 CB -- always ready with a stable Avaya network CB depend on their networ
Featured -
03:00 Popular
Administering A SIP Trunk In Avaya Aura Communication Manager
Added 467 Views / 0 LikesThis video covers the initial administration steps for configuring an Avaya Aura Communication Manager (CM) SIP Trunk. Produced by Ricardo Cadena of Avaya Serviceability Engineering
Featured -
06:21 Popular
How To Setup Avaya Aura Session Manager
Added 467 Views / 0 LikesThis video shows how to administer Avaya Aura Session Manager after it is installed at a customer location. Produced by Bhavya Reddy.
Featured -
04:06 Popular
How To Install An AFS File On System Manager 6.2 Deployed In VMware
Added 467 Views / 0 LikesThis video tutorial will demonstrate how to install an Avaya authentication file (aka AFS File) on System Manager 6.2 when deployed in a VMware environment. Produced by Steven Daniel.
Featured -
03:20 Popular
Case Study: Branson Airport Cuts Costs With Avaya IP Office
Added 466 Views / 0 LikesWatch this video to see how the Avaya IP Office solution has allowed Branson Airport to operate more effectively while also cutting costs. Like many small-to-midsize businesses, Branson Airport is constantly trying to do more with less. They operate very
Featured -
03:19 Popular
How To Configure NTP Server On Message Storage Server
Added 466 Views / 0 LikesThis video demonstrates how to configure NTP server on Message Storage Server. Produced by Neelima Srivastav
Featured -
03:52 Popular
How To Install The Database In Avaya Proactive Outreach Manager (POM) 2.0
Added 466 Views / 0 LikesThis video talks about the Avaya Proactive Outreach Manager (POM) 2.0 Database Installation process with a live demonstration. Produced by Aprajita Chaudhary Lal.
Featured -
07:11 Popular
Avaya Aura® Session Border Controller SNMP Trap Administration
Added 466 Views / 0 LikesThis video covers the administration of Avaya Aura Session Border Controller SNMP traps. Traps sent by the SBC are organized into categories. Categories are indicated as trap "filters" in administration. The "trap-categories" are viewed in the web interfa
Featured