Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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How To Configure Daylight Saving Time On The Avaya VSP7000
Added 521 Views / 0 LikesVideo on how configure daylight saving time on the Avaya VSP7000. Produced by Adonny Raphael.
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How To Assign, Delete Or Modify Users And Local Roles To The SAL Gateway Management Interface
Added 520 Views / 0 LikesThis tutorial will show how a system administrator can assign, delete, or modify a user or the the local role of a user who accesses the SAL gateway management interface. After having defined a user in Linux, the administrator can then set the appropriate
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How To Configure Handset Services On Avaya One-X Client Enablement Services
Added 520 Views / 0 LikesThis video cover the configuration required for handset sevices on Avaya one-X Client Enablement Services. It also covers the configuration differences between co-resident and standalone handset server deployments. Produced by Bob Kuberski.
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How To Configure Call Patterns (agent Tests) On The Avaya Diagnostic Server
Added 520 Views / 0 LikesThis video will detail setting up and configuring agent tests in the SLAmon server of ADS 2.0. A short discussion is also provided on how the Agent tests algorithm is designed for the full mesh configuration.
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How To Capture MPP Logs Using The Web Admin For Avaya Aura Experience Portal Or Voice Portal
Added 520 Views / 0 LikesThis video will talk about capturing MPP logs, transcriptions and debug information, using MPP Service Menu through web-admin of Avaya Aura Experience Portal or Avaya Voice Portal. Produced by Aprajita Chaudhary Lal
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Capturing Flight Recorder Data On The VSP9000
Added 520 Views / 0 LikesThis Avaya Mentor tech tip covers an overview of the VSP9000 Flight Recorder utility and the procedure to capture the flight recorder data on the VSP9000. The flight recorder data archive is used to troubleshoot system issues on the VSP9000. Produced by W
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How Cool Is Video Conferencing? HD Video Conferencing And More
Added 520 Views / 0 LikesLearn more about Avaya Scopia Video Conferencing here: http://www.avaya.com/usa/product/avaya-scopia-video-conferencing-infrastructure How cool and convenient is Avaya video conferencing? Video conferencing was often considered a technology of the future,
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Roadblocks To Be Aware Of When Going Down Path To Omnichannel
Added 519 Views / 0 LikesNancy Jamison and Jeanne Bliss share the Roadblocks you should be aware when you go down path to omnichannel engagement
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Avaya B179 SIP Conference Phone - An Overview
Added 519 Views / 0 LikesThe Avaya B179 SIP Conference Phone is a simple, sophisticated solution that extends clear sound and smart productivity features to board rooms and large conference rooms. Simply connect the B179 to an Ethernet PoE and you are ready to go! Learn about Ava
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The E-Rate Opportunity: E-Rate Eligible Wireless LAN Solution
Added 519 Views / 0 LikesGet more bandwidth in the classroom and open up new educational opportunities for teachers and students while easily maintaining full control of how your network is used. Learn more here: www.avaya.com/erate
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How To Send A Configuration To Avaya Aura Communication Manager Using Provision
Added 519 Views / 0 LikesThis video explains how to send a config to a target switch using ProVision. You can send a config to CM during a new implementation. Produced by Aviram Vijh.
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Avaya Secure Access Link Policy Server And Device Access Control
Added 518 Views / 0 LikesThis video describes how a SAL policy server can be used with SAL gateway to define and enforce very granular device access control. The video will illustrate two simple examples of how and when the SAL policy server can be used. Produced by Steven Daniel
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Avaya Stadium And The San Jose Earthquakes
Added 518 Views / 0 LikesAnnounced November 19th, 2014, the San Jose Earthquakes and Avaya have partnered on the build-out of the 21st-Century stadium focused on elevating the fan engagement experience. This is a 10–year partnership with the Earthquakes that will be a showcase fo
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Avaya Scopia Video Collaboration Solutions - HD Video Conferencing
Added 518 Views / 0 LikesAvaya Scopia Video Collaboration Solutions allow you to build on your existing video deployment with HD video conferencing, for scalable, cost-effective, and unparalleled interoperability with other standards-based video endpoints. Experience advanced roo
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How To Install The Database In Avaya Proactive Outreach Manager (POM) 2.0
Added 518 Views / 0 LikesThis video talks about the Avaya Proactive Outreach Manager (POM) 2.0 Database Installation process with a live demonstration. Produced by Aprajita Chaudhary Lal.
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Configure SIP & H323 Dual-Connect For Radvision Elite 5000-series MCU
Added 517 Views / 0 LikesThis video will demonstrate how to properly configure the Radvision Elite 5000-series MCU for SIP and H323 Dual-Connect to iView. Produced by Russell Singer.
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Avaya Helps Plantronics Turn Contact Centers Into True Customer Engagement Centers
Added 517 Views / 0 LikesSee how Plantronics and Avaya combine innovative audio technology with customer engagement to achieve an 85% customer referral rate. Learn more at http://bit.ly/1KQ595w Connect with Avaya Website: http://www.avaya.com Twitter: http://bit.ly/1MMV88H Linked
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Customer Trust Scaled Up - Avaya Customer Experience - A Proven Leader
Added 517 Views / 0 LikesImagine a customer experience solution where your customers experience more convenience, customization and peace of mind. With Avaya Customer Experience your workforce can respond faster, process more claims, stay in compliance and solve more problems for
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(AE) National Bank Of Abu Dhabi Transforms Communications With Avaya Solutions
Added 516 Views / 0 LikesThe number one bank in the United Arab Emirates, National Bank of Abu Dhabi, implemented Avaya's secure Unified Communications infrastructure to seamlessly link its 120 branches worldwide - improving employee productivity and offering superior customer se
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Energy Efficiency 2.0
Added 516 Views / 0 LikesSee Avaya's next generation of Energy Efficiency. Learn more at http://www.avaya.com.
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