Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Limousine 18 Improves Customers Service With Help Of Avaya IP Office
Added 516 Views / 0 LikesLimousine Eighteen, a luxury ground transportation company in Boston, is utilizing Avaya IP Office to help them deliver superior customer service and differentiate themselves from competitors. IP Office provides mobility, home office/remote worker capabil
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How To Accept Or Deny A Pending Remote Access Session Request In Avaya SAL Policy Server 1.5
Added 516 Views / 0 LikesThis tutorial will demonstrate how you can accept or deny a remote access session when device access is configured for "Ask for Approval". Produced by Steven Daniel.
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How To Add Extensions In Avaya Contact Center Control Manager
Added 515 Views / 0 LikesThis video walks through the process of creation of extension objects from ACCCM. Produced by Deepak Kirubhakaran.
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Avaya CEM Hub: Customer Experience Management Resources
Added 515 Views / 0 LikesAvaya Customer Experience Management - Take a deep dive into consumer behavior and understand how your customers want to engage with your call center. Learn more about the Avaya CEM Hub here: http://bit.ly/14x38cK Connect with Avaya Facebook: http://goo.g
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Avaya Spaces ~ Fundación Huerta Niño (Spanish)
Added 515 Views / 0 LikesFundación Huerta Niño es una organización social de Argentina que trabaja desde hace 20 años para mejorar la nutrición de los niños en todo el país. El nuevo contexto los desafió y tuvieron que cambiar su día a día. Eligieron Avaya y particularmente la so
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How To Install An AFS File On System Manager 6.2 Deployed In VMware
Added 515 Views / 0 LikesThis video tutorial will demonstrate how to install an Avaya authentication file (aka AFS File) on System Manager 6.2 when deployed in a VMware environment. Produced by Steven Daniel.
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How To Configure Backup For EPM In Avaya Aura Experience Portal 6.x?
Added 514 Views / 0 LikesThis video guides you through the details about how to configure a backup for EPM server on Avaya Aura Experience Portal 6.x. Produced by Aprajita.
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Registering IP Equipment, IPOSS Gift Card Token Process Using Global Registration Tool
Added 514 Views / 0 LikesThis is video provides the general steps needed to register IP Equipment as part of the Equipment registration step in the IP Office Support Service Gift card token process using the Global Registration Tool. Produced by: Lauren Campbell
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Stuff Business People Say In Meetings
Added 514 Views / 0 LikesYou know it's going to be a heck-of-a meeting when the first words you hear are: ”what’s the dial-in? and "let's hit the ground running." Can we all agree that business communications would be a whole lot easier if we dropped the buzzwords? Ava is here to
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Case Study: Branson Airport Cuts Costs With Avaya IP Office
Added 514 Views / 0 LikesWatch this video to see how the Avaya IP Office solution has allowed Branson Airport to operate more effectively while also cutting costs. Like many small-to-midsize businesses, Branson Airport is constantly trying to do more with less. They operate very
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How To Configure NTP Server On Message Storage Server
Added 514 Views / 0 LikesThis video demonstrates how to configure NTP server on Message Storage Server. Produced by Neelima Srivastav
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How To Configure Bootp Server In WLAN 8100 Wireless Controller From CLI
Added 513 Views / 0 LikesThis video demonstrates how to Configure Bootp Server in WLAN 8100 Wireless Controller from CLI. Produced by Swasti Verma.
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How To View Logs On An Avaya B179 Conference Phone
Added 513 Views / 0 LikesThis video demonstrates how to view the logs on a B179 SIP Conference Phone. Produced by Mike Cannon.
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Avaya Notification Solution For Education - Education Solutions
Added 513 Views / 0 LikesAvaya Education Solutions - There has never been more need for schools and campuses to provide a safe and secure environment in which students can learn – assurance that when threatening incidents occur on campus, the right tools are in place to create a
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Video Conferencing With The Avaya Flare™ Experience
Added 513 Views / 0 LikesVideo conferencing with the Avaya Flare™ Experience lets you assemble your team right in front of you for highly flexible, productive collaboration. Learn more at http://www.avaya.com.
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Viewing The Alarm Database On The Avaya VSP9000
Added 513 Views / 0 LikesThis Avaya Mentor tech tip covers an overview of the Avaya VSP9000 Alarm Database as well as the steps to view and clear alarms from the alarm database.
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How To Setup Avaya Aura Session Manager
Added 513 Views / 0 LikesThis video shows how to administer Avaya Aura Session Manager after it is installed at a customer location. Produced by Bhavya Reddy.
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Stuff Business People Say About Deadlines
Added 512 Views / 0 LikesUnless you work at NASA, then nothing should be "mission critical." Can we all agree that business communications would be a whole lot easier if we dropped the buzzwords? Ava is here to help translate those clichéd sayings, along with the ever changing la
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Avaya Scopia XT5000 Quick Start Guide
Added 512 Views / 0 LikesScopia Desktop: The Avaya XT Series Endpoint is the most advanced room video collaboration product line on the market today. This quick start guide will review the basics of the Avaya Scopia XT5000 Endpoint. SCOPIA Desktop easily extends your room system
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IP Multicast For The Cloud: Shortest Path Bridging & Avaya VENA Fabric Connect
Added 512 Views / 0 LikesAvaya VENA Fabric Connect Solution delivers a simplified, more efficient way to transport multicast that doesn't rely on complex PIM protocols. If you are looking for a deep dive, check out the new video by one of Avaya's Distinguished Consulting Engineer
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