Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Avaya Helps Plantronics Turn Contact Centers Into True Customer Engagement Centers
Added 552 Views / 0 LikesSee how Plantronics and Avaya combine innovative audio technology with customer engagement to achieve an 85% customer referral rate. Learn more at http://bit.ly/1KQ595w Connect with Avaya Website: http://www.avaya.com Twitter: http://bit.ly/1MMV88H Linked
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Avaya Notification Solution For Education - Education Solutions
Added 552 Views / 0 LikesAvaya Education Solutions - There has never been more need for schools and campuses to provide a safe and secure environment in which students can learn – assurance that when threatening incidents occur on campus, the right tools are in place to create a
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Customer Trust Scaled Up - Avaya Customer Experience - A Proven Leader
Added 552 Views / 0 LikesImagine a customer experience solution where your customers experience more convenience, customization and peace of mind. With Avaya Customer Experience your workforce can respond faster, process more claims, stay in compliance and solve more problems for
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RootWorks Video Case Study
Added 552 Views / 0 LikesRootWorks is a consulting company that works with accounting firms around the country. Since they are always traveling and on the road visiting clients, they are dependent on mobile communications. Staying connected while on the go was essential to conduc
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Registering IP Equipment, IPOSS Gift Card Token Process Using Global Registration Tool
Added 552 Views / 0 LikesThis is video provides the general steps needed to register IP Equipment as part of the Equipment registration step in the IP Office Support Service Gift card token process using the Global Registration Tool. Produced by: Lauren Campbell
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ATF Bangkok - Smart Healthcare Emergency Response Team Formation
Added 552 Views / 0 LikesWatch how Avaya’s software can connect and form emergency response teams based on the specific needs of a patient, which we demonstrate in the event of a stroke. LEARN MORE: http://www.avaya.com/usa/solution/healthcare-providers/ Website: avaya.com/apac T
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How Cool Is Video Conferencing? HD Video Conferencing And More
Added 551 Views / 0 LikesLearn more about Avaya Scopia Video Conferencing here: http://www.avaya.com/usa/product/avaya-scopia-video-conferencing-infrastructure How cool and convenient is Avaya video conferencing? Video conferencing was often considered a technology of the future,
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Avaya CEM Hub: Customer Experience Management Resources
Added 550 Views / 0 LikesAvaya Customer Experience Management - Take a deep dive into consumer behavior and understand how your customers want to engage with your call center. Learn more about the Avaya CEM Hub here: http://bit.ly/14x38cK Connect with Avaya Facebook: http://goo.g
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How To Reset The Avaya VSP9000 To Factory Defaults Using Enterprise Device Manager
Added 550 Views / 0 LikesThis Avaya Mentor tech tip will cover the steps to reset the Avaya VSP9000 to factory defaults using Enterprise Device Manager. Produced by Wayne Godsoe.
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C3i Solutions Is Exceeding Customer Expectations With Avaya
Added 549 Views / 0 LikesHear Michael Baker, Senior Solutions Director, share his story of how C3i Solutions, an HCL Technologies company, and Avaya have been delivering unique and memorable experiences for clients and employees and continue to exceed customer expectations.
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Managing Favorite Buttons On Avaya One-X Agent
Added 549 Views / 0 LikesThis video shows how to manage the favorite buttons on the one-X agents. Produced by Kevin Anderson.
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How To Get Complete Set Of Logs In Avaya Aura Session Manager Using Sm-report Utility
Added 548 Views / 0 LikesThis video details on getting Avaya Aura Session Manager logs using a simple command - generates SM Report and ValidateSM log files. Produced by: Azael Alfredo, Arvizu Texpa
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How To Configure Backup For EPM In Avaya Aura Experience Portal 6.x?
Added 548 Views / 0 LikesThis video guides you through the details about how to configure a backup for EPM server on Avaya Aura Experience Portal 6.x. Produced by Aprajita.
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The E-Rate Opportunity: E-Rate Eligible Wireless LAN Solution
Added 548 Views / 0 LikesGet more bandwidth in the classroom and open up new educational opportunities for teachers and students while easily maintaining full control of how your network is used. Learn more here: www.avaya.com/erate
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How To Determine The Software Version Of An Avaya Radvision XT1000-series End-point
Added 547 Views / 0 LikesThis video will demonstrate how to determine the software version of a Radvision XT 1000-series end-point using the web interface. Produced by Russell Singer.
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Capturing Flight Recorder Data On The VSP9000
Added 547 Views / 0 LikesThis Avaya Mentor tech tip covers an overview of the VSP9000 Flight Recorder utility and the procedure to capture the flight recorder data on the VSP9000. The flight recorder data archive is used to troubleshoot system issues on the VSP9000. Produced by W
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How To Log In To The Avaya ERS8800 Chassis Console
Added 546 Views / 0 LikesThis Avaya Mentor tech tip will cover the procedure to log in to the Avaya ERS8800 chassis console. Produced by Wayne Godsoe.
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Gary Barnett Demos Engagement Development Platform
Added 546 Views / 0 LikesLive demo of Avaya's Engagement Development Platform at Enterprise Connect 2015
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Imagine Avaya Powering The First Cloud Enabled Stadium
Added 546 Views / 0 LikesFor 40 years, the Earthquakes have been bringing excitement to fans in the Silicon Valley area and around the country. Now in their new home, Avaya Stadium in San Jose, the Quakes are using Avaya engagement solutions to deliver an unprecedented fan engage
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Avaya Renewals Portal - Overview
Added 545 Views / 0 LikesOverview of the Avaya Renewals Portal features and functionality. Produced By - Sarah Dreiling
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