Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Avaya Spaces ~ Fundação Huerta Niño (Portuguese)
Added 363 Views / 0 LikesA Fundación Huerta Niño é uma organização social argentina que trabalha há 20 anos para melhorar a nutrição infantil de todo o país. O novo contexto os desafiou e eles tiveram que mudar seu dia a dia. Eles escolheram a Avaya e, particularmente, a solução
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Avaya Spaces ~ Fundación Huerta Niño (Spanish)
Added 363 Views / 0 LikesFundación Huerta Niño es una organización social de Argentina que trabaja desde hace 20 años para mejorar la nutrición de los niños en todo el país. El nuevo contexto los desafió y tuvieron que cambiar su día a día. Eligieron Avaya y particularmente la so
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How To Perform Core Integration Of Avaya Contact Center Control Manager With ACR
Added 363 Views / 0 LikesThis video demonstrates how to perform core integration of ACCCM with ACR. Produced by Deepak Kirubhakaran.
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Mobile Collaboration Solutions From Avaya
Added 363 Views / 0 LikesClick here http://bit.ly/av-cal to see how you can balance your budget with your mobility requirements. Connecting the right people with the right information at the right time. Every business is in a constant quest for an edge—for more innovative solutio
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How To Configure Primary Choice Configuration File On Avaya ERS 8600 Switch Using CLI
Added 362 Views / 0 LikesVideo explains the steps to change the primary choice configuration file on ERS8600 switch.
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How To Use The Historical OM Window Of The Avaya AS5300's System Manager
Added 362 Views / 0 LikesHow to use the Historical Operational Measurements (OM) window of the Avaya AS5300's System Manager. Produced by Kevin Anderson.
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How To Use The Avaya Web.alive Depot Feature
Added 362 Views / 0 LikesDiscussion of the Avaya Web.alive Depot, what it is, and how to configure it for the On Premise Software version of Web.alive. Produced by Stevie Martin
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Avaya One-X Mobile Lite For IPhone Data Sheet
Added 362 Views / 0 LikesAvaya one-X Mobile extends the same corporate communication features you have on desktops to mobile phones and tablets. Avaya one-X Mobile® Lite is an intuitive interface for Avaya Extension to Cellular features. Designed for Apple iPhone, this "Lite" cli
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How To Look For Administration Changes In Avaya Aura Communication Manager History Log
Added 362 Views / 0 LikesThis video guides the administrator user to enable the feature of logging administration changes in Avaya Aura Communication Manager, an example of changing administration over a station and search of administration changes in Avaya Aura Communication Man
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Avaya One-x Communicator IM And Presence - Configuration And Demo
Added 362 Views / 0 LikesThis video provides explanation about the procedure to set up Presence/IM user IDs for 1XC on Avaya Aura SMGR also a short demo of 1XC login to IM and Presence is followed up by the configuration steps. Produced by Keshav Shrivastava.
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Setting Greeting Triggers On The Avaya One-X Agent
Added 362 Views / 0 LikesThis video shows how to get the recorded agent greetings to play to customers with trigger events. Produced by Kevin Anderson.
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Role Based Access Control In Avaya Session Manager
Added 362 Views / 0 LikesThis video demonstrates role based access control for Session Manager and Routing tabs. Produced by Reddy Bhavya.
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Avaya IP Office Stay Connected With Unified Communications
Added 361 Views / 0 LikesLearn more at http://www.avaya.com.
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Avaya One-X® Communicator Video Data Sheet
Added 361 Views / 0 LikesAvaya one-X® Communicator can simplify your communications, make you more productive and help you connect with the right person, with the right media, at the right time, and empower you to work from anywhere. Learn more at http://www.avaya.com.
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Automated Agent Release To Ready For Voicemail In Avaya Proactive Contact 5.1
Added 361 Views / 0 LikesThis video demonstrates a new feature in Proactive Contact 5.1 - Automated Agent Release to Ready for Voicemail. This feature is mainly for UK systems where OFCOM regulations apply. Ofcom regulations state that call must be connected with an agent within
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Recording And Playing Agent Greetings On The Avaya One-X Agent
Added 361 Views / 0 LikesThis video shows how to manage agent greetings. Produced by Kevin Anderson.
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Installation Of ICR Admin Component Of Avaya Intelligent Customer Routing 6.x
Added 361 Views / 0 LikesThis video will guide you through the installation steps of ICR Admin component of ICR 6.x. This needs to be installed only on the Primary Experience Portal Manager Server and will require EPM service stop/start. Produced by Aprajita Chaudhary.
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How To Backup Avaya Aura System Manager 6.2
Added 361 Views / 0 LikesThis video demonstrates how to perform the Avaya Aura System Manager 6.2 backup from the web interface page. Produced by Amit Garg
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How To Configure Call Park Service On Avaya AS5300
Added 361 Views / 0 LikesThis video details the steps needed to configure Call Park Service and assign it to a domain and a user then remove the service form the system. Produced by Kevin Anderson
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Avaya Higher Education Solutions
Added 361 Views / 0 LikesAvaya’s solutions can enable institutions to recruit more effectively, facilitate better student outcomes, improve the educational experience and increase online learning opportunities, while providing a low TCO.
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