Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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How To Use Automatic Call Selection For Linkjobs In Avaya Proactive Contact
Added 388 Views / 0 LikesThis video demonstrates how to configure and use the new feature (PC 4.2 onwards) where the Call selection for the link-to job is executed automatically. Produced by Sachin Bramhe.
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Avaya Higher Education Solutions
Added 388 Views / 0 LikesAvaya’s solutions can enable institutions to recruit more effectively, facilitate better student outcomes, improve the educational experience and increase online learning opportunities, while providing a low TCO.
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Avaya VENA And Next-Generation Applications
Added 388 Views / 0 LikesAvaya Virtual Enterprise Network Architecture (Avaya VENA) allows organizations to more easily optimize business applications and service deployments in and between data centers and campuses.
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GlobalMed And Avaya Help Bring Quality Healthcare To People Around The World
Added 387 Views / 0 LikesGlobalMed and Avaya Case Study - Dr. Mark Stavros saw the promise of the SCOPIA video conferencing technology and was bold enough to say 'Let's Do IT'. Dr. Stavros and his team used Avaya Scopia video conferencing software to communicate and collaborate w
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Video Conferencing With The Avaya Flare™ Experience With Instant Messenger
Added 387 Views / 0 LikesThe Avaya Flare™ Experience makes voice conferencing as simple as scrolling through contacts and tapping a button. You can even instant message. Learn more at http://www.avaya.com
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How To Turn On And Off Avaya CS 1000 Heartbeat Debug Tool
Added 387 Views / 0 LikesThis video describes how to turn on and off the CS 1000 Heartbeat Debug (HBdebug) Tool within the Call Server. Produced by Oscar Asuncion.
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How To Install And Configure The Reverse Proxy Server For An Avaya CS1000 Deployment With SAL
Added 387 Views / 0 LikesThis video describes the need for a Reverse Proxy Server for an Avaya Communication Server 1000 (CS1000) when used with Secure Access Link (SAL), including how to install and configure it. Produced by Oscar Asuncion.
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How To Perform A Backup Of System Platform
Added 386 Views / 0 LikesThis video will demonstrate how to setup a backup. You will see an on demand backup performed. The speaker provides some insight on the 3 possible backup methods and the issues that need to be considered. Produced by Jerry Revier.
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Bank Customers Are Fickle, So Financial Companies Must Address The Whole Omni-Channel Experience
Added 386 Views / 0 Likeso In the third of our four-part mini-series analysing the financial services industry, Peter Chidiac (Managing Director A/NZ) addresses the changing behaviour of customers who have become fickle as a result of choice. Importantly, Peter explores how organ
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(ES) Avaya One-X Communicator - Video Data Sheet - Spanish
Added 386 Views / 0 LikesControle sus comunicaciones desde su PC, integre presencia, mensajeria, voz, video. www.avaya.com
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Avaya One-X Mobile Lite For IPhone Data Sheet
Added 386 Views / 0 LikesAvaya one-X Mobile extends the same corporate communication features you have on desktops to mobile phones and tablets. Avaya one-X Mobile® Lite is an intuitive interface for Avaya Extension to Cellular features. Designed for Apple iPhone, this "Lite" cli
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Understanding The Schema And Administration Of A Cabled-Duplexed SES-Server
Added 386 Views / 0 LikesThe video speaks about basic configuration and administration steps in a cabled-duplicated SES servers It tells upon successful configuration how the server should look like It also highlights some key areas of configuration where care should be taken How
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CAT Business Partner - Initiating Electronic Authorization Request
Added 386 Views / 0 LikesDemonstrates general steps needed to complete the Electronic Authorization Request using the Customer Authorization Tool. Produced By - Sarah Dreiling
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Avaya IP Office - Midsize & Small Business Solutions For The Teleworker
Added 386 Views / 0 LikesAvaya IP Office Teleworker provides small businesses with powerful communications tools to enable home and remote workers to be just as accessible and responsive as employees who work in the office. Learn more about Avaya IP Office here: http://www.avaya.
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How To Configure Primary Choice Configuration File On Avaya ERS 8600 Switch Using CLI
Added 386 Views / 0 LikesVideo explains the steps to change the primary choice configuration file on ERS8600 switch.
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Avaya B5800 Branch Gateway User Management From Avaya Aura System Manager
Added 386 Views / 0 LikesAvaya B5800 Branch Gateway User Management from Avaya Aura System Manager walk-through showing creation and push of "centrally managed" users to distributed B5800 Branch Gateways.
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How To Check The Avaya Customer Interaction Express Database Size From Sybase Command Line
Added 386 Views / 0 Likeshis video walks through the steps to check the CIE database sizes in sybase using isql. Produced by Deepak Kirubhakaran.
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How To Add Application Shortcuts To One-x Agent User Interface
Added 386 Views / 0 LikesThis video shows how to add application launch points to the One-X agent user interface. Produced by Kevin Anderson.
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How To Restore An Avaya B179 To Default Factory Configuration
Added 386 Views / 0 LikesThis video demonstrates how to restore the B179 to Default Factory Configuration using the phone. Produced by Mike Cannon.
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How To View And Remove Missing Devices In Your Secure Access Link Policy Server 1.5
Added 385 Views / 0 LikesThis video tutorial will show you how you can remove missing devices from you Secure Access Link Policy Server 1.5. Produced by Steven Daniel
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