Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Avaya VENA And Next-Generation Applications
Added 467 Views / 0 LikesAvaya Virtual Enterprise Network Architecture (Avaya VENA) allows organizations to more easily optimize business applications and service deployments in and between data centers and campuses.
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How To Deploy And Configure AE Services 7.0 To Work With Avaya Oceana 3.2
Added 466 Views / 0 LikesThis video covers deploying and configuring Avaya Aura Application Enablement Services 7.0 to work with Avaya Oceana 3.2. 1. Deploying AE Services in VMWare 2. Configuring AE services switch connection and TSAPI link 3. Configuring an user for Avaya Ocean
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How To Create The Agent Screen In Avaya Proactive Contact
Added 466 Views / 0 LikesThis video demonstrates the method to create Agent screen and how to use the different options to edit the field attributes. Produced by Sachin Bramhe.
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How To Configure Syslog Parameters For A Mediant™ 3000 Using A Release 6.2 EMS Client
Added 465 Views / 0 LikesConfigure Syslog parameters for an AudioCodes Mediant 3000 media gateway using a Release 6.2 EMS Client. This enables the sending of important system information and activity details as standards (RFC 5424/RFC 3164) based Syslog messages to a Syslog Serve
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ATF Bangkok - Smart Campus
Added 465 Views / 0 LikesAvaya’s Smart Campus Solution brings everything to your team’s mobile devices. The package helps prepare for and respond to a variety of emergencies. The system can be managed from enabled mobile or desk phones, including: campus wide announcements, lockd
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ATF Bangkok - Smart Education
Added 465 Views / 0 LikesBring the classroom anywhere using Avaya’s Remote Education solution. Institutions are able to conduct immersive learning experiences anywhere, anytime, in High Definition, using enabled desktop and mobile devices. LEARN MORE: http://www.avaya.com/usa/sol
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Avaya Identity Engines Portfolio - Security Category Finalist For Best Of Interop 2012
Added 465 Views / 0 LikesThe Avaya Identity Engines portfolio integrates with the network infrastructure to provide the central policy decision needed to enforce role-based network access control. The Avaya Identity Engines portfolio has been selected as a Security Category Final
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How To Setup And Use Virtual Opt-Out Feature In Avaya Proactive Contact (for Soft Dialer)
Added 465 Views / 0 LikesVirtual Opt-out is a new feature introduced in Proactive Contact 5.0. This video demonstrates the setup and usage of the virtual Opt-out feature in a soft dialer version. Produced by Sachin Brahme.
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How To Restore An Avaya B179 To Default Factory Configuration
Added 465 Views / 0 LikesThis video demonstrates how to restore the B179 to Default Factory Configuration using the phone. Produced by Mike Cannon.
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Debugging Avayalive Engage 3.0 Email Failure Due To AntiVirus Software
Added 465 Views / 0 LikesA look at one of the possible issues that could affect installation of Avayalive Engage OPS and how to resolve it. Produced by Stevie Martin.
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How To Schedule Disk Defragmentation On Avaya Aura Contact Center Windows Servers
Added 465 Views / 0 LikesThis video will demonstrate how to schedule disk defragmentation on Avaya Aura Contact Center (AACC) Windows servers. Produced by Jerri Lee Bandt.
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How To Add And Delete A Voice Server For Avaya Proactive Outreach Manager 2.0
Added 464 Views / 0 LikesThis video will guide you through the steps needed to add/modify or delete a Voice Server for a POM server through web-administration. Voice Server is needed by POM for doing any outcall. Produced by Aprajita Chaudhary Lal
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Customer Engagement OnAvaya™ Powered By Google Cloud Platform
Added 464 Views / 0 LikesJoe Manuele, Avaya's Senior VP and General Manager of Global Cloud Services, talks about the many business benefits, including simplicity, security and scalability, of Customer Engagement OnAvaya™ Powered by Google Cloud Platform. http://www.avaya.com/usa
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AvayaLive Video, Powered By Avaya Scopia
Added 464 Views / 0 LikesAvaya Video Services: Easy flexible and powerful video engagement for everyone. Now in the Cloud – AvayaLive Video. Learn more about AvayaLive Video here: http://www.avaya.com/usa/product/avayalive-video/ Connect with Avaya Facebook: http://goo.gl/ANvwTC
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Avaya IP Office - Midsize & Small Business Solutions For The Teleworker
Added 464 Views / 0 LikesAvaya IP Office Teleworker provides small businesses with powerful communications tools to enable home and remote workers to be just as accessible and responsive as employees who work in the office. Learn more about Avaya IP Office here: http://www.avaya.
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Customer Engagement OnAvayaTM Powered By Google Cloud Platform Solution Overview
Added 463 Views / 0 LikesBringing industry-leading customer engagement capabilities into your organization doesn’t have to be a costly, time-intensive process. Learn how you can deliver adaptable, cost-effective and easy-to-use contact center capabilities to your customer service
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Demo Of SPB Auto Attach
Added 463 Views / 0 LikesLab demo of SPB auto attach on Avaya devices using an auto attach enabled Open vSwitch to "zero touch" provision and migrate a VM.
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Wake Up From The Customer Service Nightmare
Added 463 Views / 0 LikesWe’ve all experienced customer service nightmares. Don’t let them happen to your customers. Solve customer problems on the first call to increase customer satisfaction and advocacy.
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How To Install The Avaya Aura® Application Enablement Services (AES) Virtual Appliance
Added 463 Views / 0 LikesThe video will demonstrate the steps to install the Avaya Aura® Application Enable Services (AES) Virtual Appliance using the VMware vSphere client and vCenter server into a VMware Virtualized Environment. Produced by Jerry Revier.
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How To Extract An Avaya Aura SBC Configuration File From A System Platform Backup
Added 463 Views / 0 LikesThis video is about extracting an Avaya Aura Session Border Controller configuration file from a System Platform backup file. The Avaya Aura Session Border Controller configuration file ("cxc.cfg") active at the time the System Platform backup was perform
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