Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
-
02:47 Popular
Stuff Business People Say
Added 366 Views / 0 LikesA collection of overused and clichéd terms that business people use every day - presented by Ava and featuring Tripp & Tyler. Can we all agree that business communications would be a whole lot easier if we dropped the buzzwords? Ava is here to help transl
Featured -
00:42 Popular
The E-Rate Opportunity: E-Rate Eligible Wireless LAN Solution
Added 366 Views / 0 LikesGet more bandwidth in the classroom and open up new educational opportunities for teachers and students while easily maintaining full control of how your network is used. Learn more here: www.avaya.com/erate
Featured -
02:33 Popular
How To Install Avaya Contact Center Database In CIE 1.1.5
Added 365 Views / 0 LikesThis video takes you through the installation of contact center database in CIE 1.1.5. Produced by Deepak Kirubhakaran.
Featured -
03:54 Popular
Avaya CMS Mobile Supervisor - Contact Center Technology
Added 365 Views / 0 LikesAvaya’s CMS Mobile Supervisor application allows businesses to monitor contact center performance from an iPad. Available as a FREE download from the Apple Store, the mobile application works with CMS 17 Release 3 using a standard supervisor login. Learn
Featured -
00:25 Popular
Stuff Business People Say While Brainstorming
Added 364 Views / 0 LikesHow many of these buzzwords have you heard in brainstorms at work? "Let's dovetail off that. Can we think outside the box? Push the envelope?" Ava is here to help translate those clichéd sayings, along with the ever changing language of technology, so we
Featured -
04:11 Popular
Avaya WLAN: Guest/BYOD Access
Added 364 Views / 0 LikesHear Dave Weal, Avaya Consulting Systems Engineer, discuss how Avaya WLAN 9100 and Identity Engines helps secure guest and BYOD network access.
Featured -
06:48 Popular
Avaya ACE Customer Information Questionnaire
Added 364 Views / 0 LikesAn overview of why and how to use the Avaya ACE Customer Information Questionnaire (CIQ). Produced by Stevie Martin.
Featured -
03:22 Popular
How To Use MD5 Checksum In Avaya Communication Manager
Added 363 Views / 0 LikesHow to use the md5checksum Linux command in CM Linux shell to ensure the date integrity of a downloaded file. Produced by Mike Cannon.
Featured -
03:18 Popular
The Value Of Proactive Support
Added 362 Views / 0 LikesThe first in a series of videos explaining the value that Avaya's tools unlock. This one focuses on Proactive Support. Other videos are: 2. Remote Connectivity (https://youtu.be/ngJvAkML5Ow) 3. Alarm Monitoring (https://youtu.be/HoG3WLCq6lE) 4. SLA Mon Se
Featured -
06:11 Popular
How To Capture MPP Logs On An Avaya Voice Portal Or Avaya Aura Experience Portal
Added 362 Views / 0 LikesThis video will talk about the out-of-box utility and its usage, for capturing MPP logs, transcriptions and debug information, using the command Line Interface (CLI). Produced by Aprajita Chaudhary Lal.
Featured -
03:16 Popular
How To Change The Admin User Password And Email Address For Secure Access Link Policy Server 1.5
Added 360 Views / 0 LikesThis tutorial will provide the administration steps required to change the "admin" user password as well as update the email address associated with the admin account in your SAL Policy Server. Produced by Steven Daniel.
Featured -
02:12 Popular
Avaya Demo: Unified Communications And Collaboration Solutions
Added 360 Views / 0 LikesAvaya Unified Communications Solutions can synchronize your business communications when you're on the go, buried in voicemail and email, and juggling calls from multiple locations. This eliminates inefficiencies to make small, midsize, or enterprise busi
Featured -
02:36 Popular
Avaya Aura Conferencing – How To Set Meeting Controls, Pt. 1
Added 358 Views / 0 LikesSetting meeting controls on your video conference is a powerful way to manage the flow and efficiency of your meeting. Toggle controls on and off in your current meeting for fluid content delivery and collaboration. Find out more about Avaya Aura Conferen
Featured -
07:29 Popular
How To Use Avaya System Platform Backup For An Emergency System Restore
Added 358 Views / 0 LikesThis video will detail the contents of a system platform backup and how those contents can be used to recover a failed system. A real life service request is the foundation of this video. Produced by Jerry Revier.
Featured -
03:56 Popular
How To Upgrade The Firmware On An Avaya Media Gateway G700
Added 357 Views / 0 LikesIn this video, the S300 media server is acting like a TFTP Server. You can download the latest firmware from the Avaya support or PLDS website. Produced by Amit Garg.
Featured -
02:26 Popular
Avaya Helps Plantronics Turn Contact Centers Into True Customer Engagement Centers
Added 357 Views / 0 LikesSee how Plantronics and Avaya combine innovative audio technology with customer engagement to achieve an 85% customer referral rate. Learn more at http://bit.ly/1KQ595w Connect with Avaya Website: http://www.avaya.com Twitter: http://bit.ly/1MMV88H Linked
Featured -
02:11 Popular
Avaya Renewals Portal - Contract Renewal With Credit Card
Added 357 Views / 0 LikesDemonstrates the general steps necessary to complete a contract renewal with a credit card payment type as part of the renewal process using the Avaya Renewals Portal. Produced By - Sarah Dreiling
Featured -
02:36 Popular
Avaya Customer Engagement Solutions For Improved Customer Experience
Added 357 Views / 0 LikesDrive Customer Retention and Loyalty with Every Engagement. Avaya Customer Engagement Solutions help companies deliver superior omnichannel Customer Experience by enabling them to drive retention and loyalty across every touchpoint, anytime anywhere. See
Featured -
02:53 Popular
Avaya Helps Carlo’s Bakery Grow
Added 356 Views / 0 LikesBuddy Valastro, aka the Reality TV star known as the Cake Boss, shares how his popular, 100-year-old New Jersey chain, Carlo's Bakery, is growing and thriving, thanks to Avaya IP Office and the communications infrastructure it provides. Read more at Avaya
Featured -
02:44 Popular
How To Access Avaya Agile Communication Environment Via IBM Websphere
Added 356 Views / 0 LikesA look at how to access the Websphere console for ACE from a web browser and how to find the ACE node. Produced by Stevie Martin
Featured