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Avaya

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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 08:11 Popular Advanced Breeze Techniques-Part 1

    Advanced Breeze Techniques-Part 1

    by Avaya Channel Added 169 Views / 0 Likes

    This video explains how to use the Error Boundary Task within an Engagement Designer workflow.

  • 01:19 Popular Advanced Gateway 2330 At Interop

    Advanced Gateway 2330 At Interop

    by Avaya Channel Added 175 Views / 0 Likes

    Here about the great features of the AG2330 just announced at Interop. Learn more at http://www.avaya.com.

  • 02:33 Popular AI Routing Goes Mainstream – Avaya AI Routing With Afiniti AiRo

    AI Routing Goes Mainstream – Avaya AI Routing With Afiniti AiRo

    by Avaya Channel Added 197 Views / 0 Likes

    AI routing goes mainstream! Organizations of all sizes and industries can now use AI to identify subtle, valuable patterns of human interactions to pair callers with best agent to create a personal connection and deliver real results.

  • 03:58 Popular AmeriMerchant Video Case Study

    AmeriMerchant Video Case Study

    by Avaya Channel Added 308 Views / 0 Likes

    With the help of Avaya IP Office, AmeriMerchant succeeds In the fast-paced world of financial services for small businesses. In this video, you'll learn how AmeriMerchant, with headquarters in New York City and an office in San Francisco, uses IP Office t

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  • 02:20 Popular An Interview With Pierre-Paul Allard SVP Worldwide Sales And President Global Field Operations

    An Interview With Pierre-Paul Allard SVP Worldwide Sales And President Global Field Operations

    by Avaya Channel Added 271 Views / 0 Likes

    Pierre-Paul talks about the market opportunity for Avaya and how we are segmenting the market. Learn more about Avaya www.avaya.com

  • 01:56 Popular An Overview Of Avaya Cloud Office

    An Overview Of Avaya Cloud Office

    by Avaya Channel Added 139 Views / 0 Likes

    Avaya's Mike Kuch provides an overview of Avaya Cloud Office.

  • 06:47 Popular Application Enablement Services (AES) DMCC Traces

    Application Enablement Services (AES) DMCC Traces

    by Avaya Channel Added 200 Views / 0 Likes

    Procedure to enable Finest level traces for Device Media Call Control (DMCC) API on AES server. Produced by Mohinish Taneja.

  • 00:35 Popular Applications With The Avaya Flare™ Experience

    Applications With The Avaya Flare™ Experience

    by Avaya Channel Added 242 Views / 0 Likes

    The Avaya Desktop Video Device runs on the Android software platform, expanding the experience to include your favorite standard Android applications. http://www.avaya.com

  • 13:45 Popular Archiving Email Contacts In Avaya Aura Contact Center (AACC)

    Archiving Email Contacts In Avaya Aura Contact Center (AACC)

    by Avaya Channel Added 229 Views / 0 Likes

    This video covers archiving email contacts in Avaya Aura Contact Center (AACC). It also shows how to restore archived email contacts back into the AACC Database. Produced by Jerri Bandt.

  • 11:31 Popular Archiving Outbound Campaigns In Avaya Aura Contact Center

    Archiving Outbound Campaigns In Avaya Aura Contact Center

    by Avaya Channel Added 241 Views / 0 Likes

    This video covers archiving outbound campaigns in Avaya Aura Contact Center (AACC). It also shows how to view and restore an archived campaign. Produced by Jerri Brandt.

  • 13:03 Popular Archiving Skillset Contacts In Avaya Aura Contact Center (AACC)

    Archiving Skillset Contacts In Avaya Aura Contact Center (AACC)

    by Avaya Channel Added 304 Views / 1 Likes

    This video covers archiving skillset contacts in Avaya Aura Contact Center (AACC). It also shows how to view archived contacts and restore archived skillset contacts back into the AACC Database. Produced by Jerri Bandt.

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  • 00:54 Popular Arm Yourself With Avaya!

    Arm Yourself With Avaya!

    by Avaya Channel Added 137 Views / 0 Likes

    Everyone dreams of being more productive, more efficient, and more collaborative. Discover how this "superstar" leveraged The Power of We™ to bring the right people together with the right information to deliver better business results in real time. "Up t

  • 10:59 Popular Art Of The Possible

    Art Of The Possible

    by Avaya Channel Added 103 Views / 0 Likes

    An in-depth video on how to simplify, modernize and automate customer journeys to build customer loyalty.

  • 03:08 Popular ATF Bangkok - Smart Campus

    ATF Bangkok - Smart Campus

    by Avaya Channel Added 291 Views / 0 Likes

    Avaya’s Smart Campus Solution brings everything to your team’s mobile devices. The package helps prepare for and respond to a variety of emergencies. The system can be managed from enabled mobile or desk phones, including: campus wide announcements, lockd

  • 06:29 Popular ATF Bangkok - Smart Education

    ATF Bangkok - Smart Education

    by Avaya Channel Added 220 Views / 0 Likes

    Bring the classroom anywhere using Avaya’s Remote Education solution. Institutions are able to conduct immersive learning experiences anywhere, anytime, in High Definition, using enabled desktop and mobile devices. LEARN MORE: http://www.avaya.com/usa/sol

  • 00:40 Popular ATF Bangkok - Smart Education Location Awareness

    ATF Bangkok - Smart Education Location Awareness

    by Avaya Channel Added 227 Views / 0 Likes

    Location awareness means safer schools. Fast response IP video surveillance on an network optimized for multicast. LEARN MORE: http://www.avaya.com/usa/solution/k-12-education/ Website: avaya.com/apac Twitter: twitter.com/avayaapac LinkedIn:linkedin.com/c

  • 02:47 Popular ATF Bangkok - Smart Education Long Distance Learning Solutions

    ATF Bangkok - Smart Education Long Distance Learning Solutions

    by Avaya Channel Added 232 Views / 0 Likes

    A crystal-clear video classroom solution that enables mobility and cost saving. Download information here: https://www.avaya.com/usa/documents/scopia-xt7100-room-system-uc7692.pdf LEARN MORE: http://www.avaya.com/usa/solution/k-12-education/ Website: avay

  • 02:08 Popular ATF Bangkok - Smart Education Safe School

    ATF Bangkok - Smart Education Safe School

    by Avaya Channel Added 354 Views / 0 Likes

    Real-time response is key. Enhance security by improving the speed and accuracy of emergency alerts and responses. LEARN MORE: http://www.avaya.com/usa/solution/k-12-education/ Website: avaya.com/apac Twitter: twitter.com/avayaapac LinkedIn:linkedin.com/c

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  • 01:37 Popular ATF Bangkok - Smart Education Smart Classroom

    ATF Bangkok - Smart Education Smart Classroom

    by Avaya Channel Added 231 Views / 0 Likes

    It’s mobile. Track student attendance automatically via beacons and distribute teaching materials via the network. LEARN MORE: http://www.avaya.com/usa/solution/k-12-education/ Website: avaya.com/apac Twitter: twitter.com/avayaapac LinkedIn:linkedin.com/c

  • 01:52 Popular ATF Bangkok - Smart Healthcare Emergency Response Team Formation

    ATF Bangkok - Smart Healthcare Emergency Response Team Formation

    by Avaya Channel Added 309 Views / 0 Likes

    Watch how Avaya’s software can connect and form emergency response teams based on the specific needs of a patient, which we demonstrate in the event of a stroke. LEARN MORE: http://www.avaya.com/usa/solution/healthcare-providers/ Website: avaya.com/apac T

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