Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
-
05:06 Popular
Avaya Virtualization Provisioning Service
Added 496 Views / 0 LikesThe Avaya Virtualization Provisioning Service is a management tool that automatically synchronizes the network to react to changes in the compute environment - increasing IT efficiency, reducing time to service and ensuring consistent application performa
Featured -
03:17 Popular
Avaya Secure Router 2330
Added 496 Views / 0 LikesThe Avaya Secure Router 2330 is a powerful modular system that converges routing, voice gateway, security and multimedia traffic forwarding in a single cost-effective platform for enterprises. Learn more at http://www.avaya.com/data.
Featured -
10:33 Popular
Avaya Aura System Manager (SMGR) Bash Shellshock Remediation
Added 496 Views / 0 LikesThis video describes the steps involved to find, download and install the BASH shellshock remediation for Avaya Aura System Manager Produced By: Tony, Roberts
Featured -
03:00 Popular
How To Configure Log Collection And Archiving Utility For Avaya Interaction Center
Added 496 Views / 0 LikesThis video walks through the process of configuration of log collection and archiver utility for Avaya Interaction Center. Produced by Deepak Kirubhakaran
Featured -
05:53 Popular
How To Schedule A Conference Via The Radvision IView R8 User Portal?
Added 496 Views / 0 LikesThis video will demonstrate how to schedule a Radvision video conference through the Radvision Scopia iView R8 User Portal. Produced by Russel Singer.
Featured -
09:03 Popular
Enabling AMS Debug Trace And Log Capture For Avaya Aura Contact Center Solutions
Added 496 Views / 0 LikesThis video will show how to enable debug trace logging in an Avaya Media Server (AMS) that is used in an Avaya Aura Contact Center (AACC) solution. It will also cover how to capture the AMS log files to your PC. Produced by Jerri Bandt.
Featured -
03:24 Popular
How To Capture Avaya CS 1000 Sniffer Traces Using The PCAP Tool
Added 496 Views / 0 LikesThis video describes how to capture Communication Server 1000 sniffer traces using the Packet Capture (PCAP) Tool. Produced by Oscar Asuncion.
Featured -
02:18 Popular
How To Verify Multiple Call Handling Feature In Avaya Contact Center Control Manager-CM Integration
Added 496 Views / 0 LikesThis video walks through the procedure to verify the multiple call handling feature in ACCCM-CM integrations with a demo. Produced by Deepak Kirubhakaran.
Featured -
04:44 Popular
How To Configure The Call Handling Feature On Avaya One-X Communicator
Added 496 Views / 0 LikesThis video covers the configuration settings to enable the call handling feature on Avaya one-X Communicator. This includes VIP calls, block calls and allow all calls. Produced by Bob Kuberski.
Featured -
06:16 Popular
How To Use Escape General Recall Feature In Avaya Proactive Contact
Added 496 Views / 0 LikesThis video demonstrates how to Use Escape General Recall Feature in Avaya Proactive Contact. This feature lets the agents take recalls from a job while working on a different job. Produced by Sachin Brahme.
Featured -
04:52 Popular
How To Acquire The Authentication File For Installation On Avaya System Platform
Added 496 Views / 0 LikesThis video details the steps to acquire the Authentication File from the RFA sub-system known as the Authentication File System (AFS). Produced by Jerry Revier.
Featured -
03:10 Popular
How To Configure Call Center Hunt Groups To Be Measured By Avaya CMS
Added 496 Views / 0 LikesThis video demonstrates how to configure Call Center Hunt Groups in Avaya Communication Manager to be measured by Avaya Call Management System (CMS). Produced by Jerri Bandt.
Featured -
21:25 Popular
Avaya Cloud Office – What It Means For Avaya, Customers, And Partners
Added 496 Views / 0 LikesIn this video interview, BCStrategies Expert Blair Pleasant speaks with Avaya’s Dennis Kozak about the new Avaya Cloud Office by RingCentral. Dennis provides an overview of the new cloud service, as well as its impact on Avaya customers and partners, and
Featured -
03:10 Popular
Emergency Services Demonstration
Added 495 Views / 0 LikesAvaya Showcase at GITEX. Demonstration of emergency notification, dispatch and collaboration through new digital channels, integrating into real-time capabilities such as location services, driverless vehicles, sensors and drones.
Featured -
08:03 Popular
Installing Application Enablement Services 7.0 On Avaya Appliance Virtualization Platform
Added 495 Views / 0 LikesThis Video demonstrates the process of Installing Application Enablement Services 7.0 on Avaya Appliance Virtualization Platform. Produced by: Riaan Blom
Featured -
09:22 Popular
How To Configure And Use Network Monitoring In Avaya Diagnostic Server 2.0
Added 495 Views / 0 LikesThis video describes the use of the ADS 2.0 Network Monitoring. It will show the the setting of parameters that the SLAMon server will evaluate and provide alarms and alerts for troubleshooting.
Featured -
01:58 Popular
How To Do Host ID SWAP OUT Or Move Or Re-host In PLDS
Added 495 Views / 0 LikesTraining document in Korean language, guide how to do license Host ID SWAP OUT on PLDS site. Produced by Honglian Piao.
Featured -
03:18 Popular
How To Perform Manual Syncronization Of Avaya Contact Center Control Manager With CM
Added 495 Views / 0 LikesThis demonstrates how to perform manual syncronization of CM objects using ACCCM using syncronizer application. Produced by Deepak Kirubhakaran.
Featured -
03:13 Popular
How To Enable CLI Audit Log On The Avaya VSP7000
Added 495 Views / 0 LikesVideo on how to enable CLI audit log and view the audit log on the Avaya VSP7000. Produced by Adonny Raphael.
Featured




