Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Avaya Cloud Office Video Whitepaper: Why Cloud?
Added 282 Views / 0 LikesThis video explains why more and more businesses are moving their communications solutions to the cloud.
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Smart Cities The Avaya Smart Waste Management Solution
Added 282 Views / 0 LikesThe Avaya Smart City Solution for waste management intelligently combines IoT and Business Applications to enhance customer services with contract-based waste collection offerings to drive profitability.
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#AvayaENGAGE Day 2 With Jim Geary & Brenda Emerson
Added 282 Views / 0 Likes#AvayaENGAGE day 2 is underway with introductions from Jim Geary & Brenda Emerson
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Banks Need To Meet Customers At Their Channel Of Choice Rather Than Dictating The Experience.
Added 282 Views / 0 LikesIn the second of our four-part mini-series on the financial services industry, Peter Chidiac (Managing Director A/NZ) looks at the shift from ‘personalisation’ to ‘individualisation’, and why banks can no longer dictate experience, but must be present at
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How To Collect Vsinfo From Avaya Message Application Server
Added 282 Views / 0 LikesHow to Collect Vsinfo from Avaya Message Application Server. Produced by Parul Bhatnagar.
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How To Load A Patch On An Avaya CS 1000 Signaling Server Using CLI
Added 282 Views / 0 LikesThis video describes how to load a patch on a Communication Server 1000 Signaling Server using the command line interface. Produced by Oscar Asuncion.
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How To Configure Batch Campaign Update In Avaya Proactive Contact
Added 281 Views / 0 LikesThis video demonstrates how to configure BCU. Also shows how to run the process and configure it to run automatically from the crontab/scheduler. Produced by Sachin Brahme.
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Avaya IP Office Connect All Sites
Added 281 Views / 0 LikesLearn more at http://www.avaya.com.
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Avaya Oceana
Added 281 Views / 0 LikesAvaya Oceana™ is an entirely new way to design, deliver and manage your customer engagements. It’s a solution designed from the ground up for today’s multi-touch world. It allows you to go deeper and deliver the customer experience that matters in the mom
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How To Use The Outlook Add In Scopia Management
Added 281 Views / 0 LikesThis video describes how to use Scopia Management add-in for outlook. Produced by: Sainz Fuertes, Alejandro
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How To Create Pages In Avaya Social Responder?
Added 281 Views / 0 LikesThis video overviews the process of creating Social Responder pages which will allow you to configure search configuration to mine social media pages interactions. Produced by: Omer Priel and Debbie Speicher
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How To Setup Identity Engines Certificates
Added 281 Views / 0 LikesHow to Setup Signed Server and CA Root Certificates in Identity Engines.
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UC Managed Services/Outsourcing Facilitates Alignment Between IT And Business Units
Added 281 Views / 0 LikesAvaya Thought Leaders George Humphrey and Christian Goffi share their perspectives on how UC Managed Services and communications outsourcing requires and helps to facilitate a stronger alignment between IT and business units.This is discussed as one segme
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Avaya Oceana Solution For Agents And Supervisors
Added 281 Views / 0 LikesSee a glimpse of what the Agent and Perfecting Your Customer Experience Supervisor experience should look like and is possible TODAY!
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How To Configure Daylight Saving Time On An Avaya WLAN 8100 WC
Added 280 Views / 0 LikesHow to Configure Daylight Saving Time on an Avaya WLAN 8100 Wireless Controller (WC) via the command line interface (CLI). Produced by Swasti Verma.
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Avaya Spaces – The App For How You’re Working Now And In The Future.
Added 280 Views / 0 LikesHear David Robertson, Managing Director & President of Avaya Canada discuss how you employees can be more productive working anywhere and on any device with Avaya Spaces.
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Avaya Cloud Office Quick Tip Video: Recorded User Name
Added 280 Views / 0 LikesOne of a series of 60-second Quick Tip Videos explaining the details of Avaya Cloud Office. Talk to an Avaya representative today at https://tinyurl.com/rvco5n4
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Congrats Avaya
Added 280 Views / 0 LikesCustomers and partners congratulate Avaya on exiting Chapter 11 strong and looking forward to the future.
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SMB Digital Transformation (DX) Webinar
Added 280 Views / 0 LikesWith the right technology partner, you can scale your amazing customer service as you grow, and introduce flexible employee perks that keep your team collaborating, productive and happier. Watch this new on-demand webinar from Avaya and Nemertes Research
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Avaya Visualization Performance And Fault Manager
Added 280 Views / 0 LikesThe Visualization Performance and Fault Manager is an integral part of the Avaya Unified Communications Management (UCM) solution. This solution leads the industry in offering comprehensive, integrated management capabilities across data and voice over bo