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Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com

 

 

 

  • 09:30 Popular Avaya's Mike Kuch Talks About Avaya Cloud Office At Avaya Engage.

    Avaya's Mike Kuch Talks About Avaya Cloud Office At Avaya Engage.

    by Avaya Channel Added 409 Views / 0 Likes

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  • 02:33 Popular AI Routing Goes Mainstream – Avaya AI Routing With Afiniti AiRo

    AI Routing Goes Mainstream – Avaya AI Routing With Afiniti AiRo

    by Avaya Channel Added 404 Views / 0 Likes

    AI routing goes mainstream! Organizations of all sizes and industries can now use AI to identify subtle, valuable patterns of human interactions to pair callers with best agent to create a personal connection and deliver real results.

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  • 08:30 Popular Avaya - Empowering Women In Leadership

    Avaya - Empowering Women In Leadership

    by Avaya Channel Added 423 Views / 0 Likes

    Faye Tylee, Avaya, Global Head of Human Resources, provides advice to women trying to break into engineering and technology fields.

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  • 17:01 Popular Welcome To Engage 2020

    Welcome To Engage 2020

    by Avaya Channel Added 292 Views / 0 Likes

  • 01:36 Popular Avaya Cloud Office By RingCentral

    Avaya Cloud Office By RingCentral

    by Avaya Channel Added 339 Views / 0 Likes

    Take your communications beyond just a phone system. Call, chat, meet, collaborate—all in one app, on any device, in any location.

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  • 03:04 Popular On The Wood- IP Office Case Study

    On The Wood- IP Office Case Study

    by Avaya Channel Added 300 Views / 0 Likes

    Business owner Imad Sakr describes his restaurant chain "On The Wood" and their challenges prior to Avaya, and the efficiency and advantages of IP Office.

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  • 03:33 Popular The Avaya AI-Enabled Customer Journey

    The Avaya AI-Enabled Customer Journey

    by Avaya Channel Added 331 Views / 0 Likes

    See how AI can help improve your customers’ experience and your agents’ productivity throughout their entire journey.

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  • 10:59 Popular Art Of The Possible

    Art Of The Possible

    by Avaya Channel Added 219 Views / 0 Likes

    An in-depth video on how to simplify, modernize and automate customer journeys to build customer loyalty.

  • 02:36 Popular Avaya Conversational Intelligence

    Avaya Conversational Intelligence

    by Avaya Channel Added 305 Views / 0 Likes

    Avaya Conversational Intelligence is a next-generation, end-to-end, AI solution that automatically transcribes voice interactions into actionable outcomes so contact centers can transform the customer experience they deliver to create customer and brand l

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  • 08:34 Popular Avaya Public Safety Interview: Kirsty Halloran And Mark Fletcher

    Avaya Public Safety Interview: Kirsty Halloran And Mark Fletcher

    by Avaya Channel Added 321 Views / 0 Likes

    Kirsty Halloran in the Avaya Solution Marketing organization talks to Mark Fletcher Chief Architect for Worldwide Public Safety about Avaya’s public safety solutions and Kari’s Law coming into effect in the US.

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  • 01:35 Popular See How Avaya Vantage Can Make Your Day

    See How Avaya Vantage Can Make Your Day

    by Avaya Channel Added 282 Views / 0 Likes

    A phone—and so much more. See how Avaya Vantage can help you get the most out of a busy business day. Calls, meetings, messages, social, IOT. This is one seriously smart desk phone.

  • 02:19 Popular Deliver The Customer Experience That Builds Brand Loyalty

    Deliver The Customer Experience That Builds Brand Loyalty

    by Avaya Channel Added 348 Views / 0 Likes

    Orchestrate smart tools and agents to make the personal connections that create memorable customer experiences.

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  • 01:32 Popular Welcome To The New York Customer Experience Center

    Welcome To The New York Customer Experience Center

    by Avaya Channel Added 287 Views / 0 Likes

    Look inside our New York City Customer Experience Center, a hands-on, immersive space for learning and exploration. Karen Hardy, Avaya VP of Marketing, talks about how we tailor your visit to showcase advanced technology solutions for your unique business

  • 01:20 Popular Frank Ciccone, SVP Avaya Sales, Introduces Avaya Subscription Option

    Frank Ciccone, SVP Avaya Sales, Introduces Avaya Subscription Option

    by Avaya Channel Added 365 Views / 0 Likes

    Frank discusses the advantages of subscription offers for UC and CC, including devices. Flexible OPEX pricing. Easily take advantage of Avaya innovation. Great first step to Cloud Migration.

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  • 01:49 Popular Avaya Through The Eyes Of Our Employees

    Avaya Through The Eyes Of Our Employees

    by Avaya Channel Added 269 Views / 0 Likes

    Our employees explain what it's like to work in the Avaya culture, their roles in supporting our customers, and the day-to-day environment.

  • 03:45 Popular Learn About The Avaya Academy

    Learn About The Avaya Academy

    by Avaya Channel Added 314 Views / 0 Likes

    Avaya Academy is helping develop the next generation of Avaya Professionals around the world! Learn more about it from our leaders and some valuable tips from the graduate alumni! For more information, please visit https://tinyurl.com/y6x7y7t7

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  • 00:36 Popular Avaya Vantage - Bringing AI To The Desktop

    Avaya Vantage - Bringing AI To The Desktop

    by Avaya Channel Added 340 Views / 0 Likes

    Use Avaya Vantage™ as a desktop portal for Artificial Intelligence (AI) and cloud services.

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  • 06:11 Popular IoT Meets Avaya Spaces And Avaya CPaaS

    IoT Meets Avaya Spaces And Avaya CPaaS

    by Avaya Channel Added 372 Views / 0 Likes

    Quality Assurance in Chocolate Bar Production with Avaya. You are wondering how all of this goes together? Find out how data generated from IoT devices can be made actionable with a fully automated path from Sensoric and Actoric to Collaboratoric.

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  • 02:07 Popular Avaya IX™ Devices - Open Products Portfolio

    Avaya IX™ Devices - Open Products Portfolio

    by Avaya Channel Added 281 Views / 0 Likes

    Avaya Open Portfolio of Products & Solutions enables you and your customers to empower employees with an award-winning portfolio of smart devices and innovative solutions that will increase their productivity and drive more business revenue.

  • 03:07 Popular Avaya IX Workplace

    Avaya IX Workplace

    by Avaya Channel Added 312 Views / 0 Likes

    This video provides a detailed overview of the common capabilities of Avaya IX Workplace from a user's perspective.

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