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Z-Technology Questions and Answers


Technology Questions and Answers on many topics from Networking, internet, to Fiber to the home (FTTH).

  • 07:43 Popular Determining Your Labor Rate

    Determining Your Labor Rate

    by Eli the computer guy Added 526 Views / 0 Likes

    We talk about how to decide how much to charge your clients for your labor.

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  • 07:56 Popular What Is Good Enough?

    What Is Good Enough?

    by Eli the computer guy Added 1,767 Views / 0 Likes

    We discuss why trying to do too much, or too good a job can actually be bad.

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  • 09:47 Popular Upsell Or Die

    Upsell Or Die

    by Eli the computer guy Added 236 Views / 0 Likes

    Learning to upsell is THE most important skill any small business owner should have. You can easily turn a $200 service call into a $2000-$10,000 if you're just willing to to tell your client what other possible products or services you can provide.

  • 04:46 Popular Tell The World What You Want

    Tell The World What You Want

    by Eli the computer guy Added 198 Views / 0 Likes

    Many times all you need to do to get what you want is to ask. The simple act of asking can bring valuable results that may go above and beyond what you imagined was possible.

  • 09:09 Popular Keep Your Personal Problems Personal

    Keep Your Personal Problems Personal

    by Eli the computer guy Added 201 Views / 0 Likes

    The business realm is not the place to unload your personal problems. If your personal life will interfere with your business life you need to come up with an actionable plan that your business associates understand and agree to.

  • 09:22 Popular Buy Good Parts

    Buy Good Parts

    by Eli the computer guy Added 331 Views / 0 Likes

    The cost of labor and lost opportunities can far exceed the few hundred or thousand dollars you will save by trying to use substandard parts. Always buy high quality parts to ensure that your clients know that when they call you to fix a problem that it w

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  • 05:58 Popular The Metaphor Of The Segway Vs. The Used Bike

    The Metaphor Of The Segway Vs. The Used Bike

    by Eli the computer guy Added 198 Views / 0 Likes

    Both balance on two wheels, but which one is better for your client?

  • 05:51 Popular The Persons In A Role Is Not The Same As The Person

    The Persons In A Role Is Not The Same As The Person

    by Eli the computer guy Added 219 Views / 0 Likes

    People act very differently depending on what role they are playing. The great drinking buddy may be a horrible client. The devoted man of god and family may be a worthless employee...

  • 04:50 Popular The Friends And Family Discount

    The Friends And Family Discount

    by Eli the computer guy Added 216 Views / 0 Likes

    Friends and Family deserve a MASSIVE 0% reduction of their bill. Charging your loved ones they way you charge everyone else really is best for your own sanity and your relationships. Not even your momma understands how stressful and time consuming fixing

  • 07:43 Popular Be Confident And FIX The Problem

    Be Confident And FIX The Problem

    by Eli the computer guy Added 167 Views / 0 Likes

    Telling the client the 100% unvarnished truth is not always the best idea. Make them confident in your ability to handle the situation and then FIX the problem. Never leave a client until the problem is fixed, or you have presented them with an actionable

  • 10:01 Popular Now What..?

    Now What..?

    by Eli the computer guy Added 163 Views / 0 Likes

    You've spent a lot of time and money to get certifications, but you have no real world experience. What do you do now?

  • 09:53 Popular The NOW Of Our Profession

    The NOW Of Our Profession

    by Eli the computer guy Added 137 Views / 0 Likes

    The days of making a lot of money just by earning a certification are over. To be successful TODAY you must find new and innovative solutions that provide real value to your clients. Thinking outside of the box is no longer a mental exercise. It has becom

  • 07:20 Popular When To Run And When To Plod

    When To Run And When To Plod

    by Eli the computer guy Added 324 Views / 0 Likes

    There are times for genius. There are times to run hard and long and accept nothing less then victory. There are also times to just put one foot in front of the other and do the tedious work that needs to be done. Learning when to run and when to plod is

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  • 09:56 Popular You Can Lead A Geezer To Technology, But You Can't Make Them Drink...

    You Can Lead A Geezer To Technology, But You Can't Make Them Drink...

    by Eli the computer guy Added 197 Views / 0 Likes

    There are people that genuinely believe that the Internet is a fad that will pass, that newspapers are a cornerstone of civilization, and that technology only makes things worse. Trying to change these peoples minds is a waste of time, and they will be ni

  • 09:50 Popular It's OK To Fire Clients

    It's OK To Fire Clients

    by Eli the computer guy Added 258 Views / 0 Likes

    Sometimes paying clients just are not worth enough to keep around. Learning how and when to fire clients is an invaluable skill for a small business owner. Just like an employee, or a server, if a client is not helping to grow you business they need to be

  • 07:48 Popular Profit Is Patriotic

    Profit Is Patriotic

    by Eli the computer guy Added 207 Views / 0 Likes

    Greed is Good'ish... Profit and surplus not only enriches people, but allows for businesses to grow, taxes to be paid and non profits organization to muddle along doing work everyone else has more important things to do. Too many small business people and

  • 10:02 Popular Reselling Products

    Reselling Products

    by Eli the computer guy Added 205 Views / 0 Likes

    Reselling products is an easy way to increase your profits as a computer consultant. Simply by buying parts from NewEgg.com and then selling them to your clients at the same price Best Buy does you can add an additional $50-$200 profit to a work order wit

  • 08:00 Popular Sales Is A Numbers Game

    Sales Is A Numbers Game

    by Eli the computer guy Added 262 Views / 0 Likes

    One out of every hundred people is going to buy your product. That means if you want ten new clients you'll have to talk to a thousand people. Understanding that selling is purely a numbers game takes the emotion and feeling of rejection out of the sales

  • 02:49 Popular Lesson #555 On Why The Computer Repair Business Is Dead

    Lesson #555 On Why The Computer Repair Business Is Dead

    by Eli the computer guy Added 266 Views / 0 Likes

    For our computer lab we bought laptop computers with Dual Core Processors, 4 GB of RAM, 500 GB Hard Drives and N Wireless networking for $479 at Best Buy. There were some good laptop computers for only $340. At these prices it almost pointless to pay to f

  • 09:22 Popular Don't Buy Your Own Hype

    Don't Buy Your Own Hype

    by Eli the computer guy Added 135 Views / 0 Likes

    Hype is a part of business. Putting yourself, your company and your products in the best light possible is a requirement for becoming a successful entrepreneur. But for the love of all that is good NEVER BUY YOUR OWN CRAP! Too many business owners get wra

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