Recently added videos

• 12:13 Popular

  How To Install The Avaya Diagnostic Server 2.0 Using The Attended Mode

  by Avaya Channel Added 8 years ago 380 Views / 0 Likes

  This video will demonstrate the steps to install the Avaya Diagnostic Server 2.0 in the Attended mode. The Avaya Diagnostic Server 2.0 has 2 components of the SAL Gateway 2.3 and SLAMonTM 2.3. Both components can be installed with this installer or either

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• 04:16 Popular

  Avaya One-X Attendant TTrace Set Up And Analysis

  by Avaya Channel Added 8 years ago 347 Views / 0 Likes

  This video provides explanation about the procedure to set up and review Avaya one-x Attendant TTrace. Setup is followed up by a short demo highlight trace analysis of CM-1XATTD link drop issue which can cause various kinds of issues.

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• 11:29 Popular

  Avaya Aura Application Enablement Services, Administering Certificates

  by Avaya Channel Added 8 years ago 482 Views / 0 Likes

  This Video covers the Administering Certificates on Avaya Aura Application Enablement Services, specifically an example of a Microsoft-based Certificate Authority. Produced by: Riaan Blom

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• 10:39 Popular

  How To Use The Midsize Enterprise 6.2.2 Streamlined Installation

  by Avaya Channel Added 8 years ago 371 Views / 0 Likes

  The video focuses on the install of a Midsize Enterprise 6.2.2 release on a pre-staged server. The process details the Pre-staging and the Enhanced Network Reconfiguration functions.

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• 11:15 Popular

  How To Verify Hard Disk, Memory And Processor Capacity For An ADS 2.0 Install, Upgrade Or Migration

  by Avaya Channel Added 8 years ago 431 Views / 0 Likes

  This video provides several methods to identify the resources available in a Linux server instance to validate if a server can be upgraded or needs to be migrated to a new platform. A short tutorial is provided on the hard drive partitioning to avoid poss

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• 09:22 Popular

  How To Configure And Use Network Monitoring In Avaya Diagnostic Server 2.0

  by Avaya Channel Added 8 years ago 394 Views / 0 Likes

  This video describes the use of the ADS 2.0 Network Monitoring. It will show the the setting of parameters that the SLAMon server will evaluate and provide alarms and alerts for troubleshooting.

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• 09:14 Popular

  How To Configure Call Patterns (agent Tests) On The Avaya Diagnostic Server

  by Avaya Channel Added 8 years ago 543 Views / 0 Likes

  This video will detail setting up and configuring agent tests in the SLAmon server of ADS 2.0. A short discussion is also provided on how the Agent tests algorithm is designed for the full mesh configuration.

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• 11:35 Popular

  How To Perform An Unattended Upgrade Or Migration To Avaya Diagnostic Server 2.0

  by Avaya Channel Added 8 years ago 473 Views / 0 Likes

  This video will describe what has to be evaluated prior to an Upgrade/Migration to ADS 2.0. You shall see the upgrade performed and specific options that will allow the server to be upgraded.

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• 08:56 Popular

  How To Perform A SAL VE 1.0 Migration To Avaya Diagnostic Server 2.0

  by Avaya Channel Added 8 years ago 423 Views / 0 Likes

  This video will describe the high level migration process of the SAL Virtual Environment 1.0 instance to the Avaya Diagnostic Server 2.0. The steps seen here are only a high level view and the documentation needs to be followed for all the individual step

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• 09:12 Popular

  How To Install The Avaya Diagnostic Server 2.0 Virtual Appliance

  by Avaya Channel Added 8 years ago 579 Views / 0 Likes

  This video will demonstrate the steps to install the Avaya Diagnostic Server virtual Appliance into a VMware Hypervisor using the VMware vSphere client and vCenter server .

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• 06:15 Popular

  How To Configure Network Locations And Zones On The Avaya Diagnostic Server

  by Avaya Channel Added 8 years ago 547 Views / 0 Likes

  This video will describe the process to define network location and establish a zone relationship with the network location in the SLA Monitor function of ADS 2.0. You will see a zone being created and network locations being added to the zones. A brief l

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• 11:33 Popular

  How To Edit And Validate The ADS 2.0 Unattended Install ADS_Response.properties File

  by Avaya Channel Added 8 years ago 237 Views / 0 Likes

  This video will point out and describe the new Name-Value pair options in the Avaya Diagnostic Server 2.0 ADS_Response.propeties file. Using this video and the ADS documentation will allow for correct input into this file and to perform a successful insta

• 04:40 Popular

  Avaya One-X Communicator Voice Quality Log Analysis

  by Avaya Channel Added 8 years ago 433 Views / 0 Likes

  This video provides explanation about the procedure to review Avaya one-x communicator logs for issues related to voice/audio quality. Note that the findings made from the logs does not necessarily point to software error. These are just reports made by t

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• 05:13 Popular

  Avaya Enterprise Linux Bash Update For Avaya Aura Experience Portal (AAEP)?

  by Avaya Channel Added 8 years ago 477 Views / 0 Likes

  This Video shares information on the Avaya Experience Portal Bash Shellshock Security Patch documented in Experience Portal patch info. Link to Patch on support site: https://support.avaya.com/downloads/download-details.action?contentId=C2014102103825510_

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• 04:45 Popular

  Avaya Aura Messaging Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 421 Views / 0 Likes

  This Video shares information on the Aura Messaging System Bash Shellshock Security Patch documented in Product Support Notice PSN004307U It also walks through an example of implementing the Patch. Link to Product Support Notice: https://downloads.avaya.c

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• 02:28 Popular

  Call Management System Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 477 Views / 0 Likes

  This Video shares information on the Call Management System Bash Shellshock Security Patch documented in Product Support Notice PSN004209u. It also walks through an example of implementing the Patch. Link to Product Support Notice: https://downloads.avaya

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• 03:53 Popular

  Avaya IQ Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 379 Views / 0 Likes

  This Video shares information on the Avaya IQ Bash Shellshock Security Patch documented in IQ patch document. It also walks through an example of implementing the Patch. Link to Patch on support site: https://downloads.avaya.com/css/P8/documents/101000601

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• 04:25 Popular

  How To Upgrade G450/G350 Media Gateway Using Avaya MV IPTEL Fileserver Application?

  by Avaya Channel Added 8 years ago 528 Views / 0 Likes

  This video provides a demo of upgrading the Avaya G450/G350 Media Gateway using the Avaya MV-IPTEL file server application. Produced by: Mathew, Jeas

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• 12:59 Popular

  Avaya Aura Application Enablement AE Services Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 415 Views / 0 Likes

  This Video shares information on the Avaya Aura® Application Enablement (AE) Services Bash Shellshock Security Patch documented in Product Support Notice PSN004303u. It also walks through an example of implementing the Patch. Produced by : Blom, Riaan

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• 06:18 Popular

  Avaya One-X Attendant CM Phonebook Via Configuration Tool

  by Avaya Channel Added 8 years ago 485 Views / 0 Likes

  This video provides explanation about the procedure to set up and Avaya one-X Attendant CM Phonebook via Configuration tool, phonebook set up via this method provides a feature to regularly schedule phonebook import and update which is also explained in t

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• 04:48 Popular

  Avaya One-X Communicator Directory's Relation With Presence Login New

  by Avaya Channel Added 8 years ago 481 Views / 0 Likes

  This video provides explanation about the procedure of Avaya 1XC automatic login to Presence server. This video is intended to help users in troubleshooting 1XC Login issues to presence servers.

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• 03:58 Popular

  Avaya Aura® Session Manager Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 488 Views / 0 Likes

  This Video shares information on the Avaya Aura® Session Manager Bash Shellshock Security Patch documented in Product Support Notice PSN004332r2. It shows how to obtain and download the patch as well as verifying the patch, putting your SM out of service,

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• 10:33 Popular

  Avaya Aura System Manager (SMGR) Bash Shellshock Remediation

  by Avaya Channel Added 8 years ago 397 Views / 0 Likes

  This video describes the steps involved to find, download and install the BASH shellshock remediation for Avaya Aura System Manager Produced By: Tony, Roberts

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• 05:13 Popular

  How To Create Routes In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 306 Views / 0 Likes

  This video will allow you to understand the process of Social Responder routing mechanism and will guide you on how to route items into your contact center. Produced by: Omer Priel and Debbie Speicher

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• 03:07 Popular

  How To Create Brands In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 301 Views / 0 Likes

  This video overviews the process of creating Social Responder brands which will allow you to configure search groups to mine generic social media interactions. Produced by: Omer Priel and Debbie Speicher

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• 03:41 Popular

  How To Create Pages In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 372 Views / 0 Likes

  This video overviews the process of creating Social Responder pages which will allow you to configure search configuration to mine social media pages interactions. Produced by: Omer Priel and Debbie Speicher

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• 04:28 Popular

  How To Create Products In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 309 Views / 0 Likes

  This video overviews the process of creating Social Responder products which will allow you to configure search configuration to mine generic social media interactions. Produced by: Omer Priel and Debbie Speicher

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• 02:54 Popular

  How To Create Tokens In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 300 Views / 0 Likes

  This video will teach you how to connect Social Responder with your Social Media accounts to be able to mine Social Media data. Produced by: Omer Priel and Debbie Speicher

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• 04:05 Popular

  How To Properly Configure NTP Server Configuration On VMware ESXi Host

  by Avaya Channel Added 8 years ago 429 Views / 0 Likes

  This video will detail how to properly configure NTP server configurationg settings in a VMware environment. A normal wrong configuration is introduced and after that the proper setting scenario showed with verification. Produced by David Kiss

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• 08:06 Popular

  How To Configure Security And Management Options On An ESXi Host?

  by Avaya Channel Added 8 years ago 398 Views / 0 Likes

  This video will detail how to properly configure the security and management options on an ESXi host. Produced by David Kiss

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• 09:55 Popular

  How To Properly Patch Communication Manager (CM) 6.3 On A VMware Environment

  by Avaya Channel Added 8 years ago 344 Views / 0 Likes

  This video will detail how to properly install the optimal number of 5 patches on a Communication Manager 6.3 which deployed in a VMware environment. Regarding the OVA deployment there is already a video created by Jerry Revier, and in this video it is em

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• 13:49 Popular

  How To Upgrade Avaya Aura® Application Enablement Services VApp On VMware To R6.3.3?

  by Avaya Channel Added 8 years ago 472 Views / 0 Likes

  Upgrading Avaya Aura® Application Enablement Services vApp on VMware to r6.3.3 through re-deploying the Virtual Machine. Produced by Riaan R Blom

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• 03:05 Popular

  Registering IP Equipment, IPOSS Gift Card Token Process Using Global Registration Tool

  by Avaya Channel Added 8 years ago 530 Views / 0 Likes

  This is video provides the general steps needed to register IP Equipment as part of the Equipment registration step in the IP Office Support Service Gift card token process using the Global Registration Tool. Produced by: Lauren Campbell

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• 27:56 Popular

  Proactive Contact: Analyzing Digital Switch Traces

  by Avaya Channel Added 8 years ago 362 Views / 0 Likes

  This video provides training on analyzing Digital Switch traces for Proactive Contact. It provides details of tracing various types of calls with the dswit trace output like Headset call, No Answer Call, Busy Call & Live Voice call. Produced By: Sudarshan

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• 02:44 Popular

  How To Collect Avaya Aura Contact Center (AACC) Logs For Different Components?

  by Avaya Channel Added 8 years ago 701 Views / 0 Likes

  This Video demonstrates on collecting AACC logs for different components for specific timestamp. Produced by: Laxmi Bhardwaj

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• 03:38 Popular

  How To View Results In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 380 Views / 0 Likes

  This video will teach you how to view mined social media interactions using Social Responder User Interface. Produced by: Omer Priel and Debbie Speicher

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• 02:18 Popular

  How To Navigate In Avaya Social Responder?

  by Avaya Channel Added 8 years ago 358 Views / 0 Likes

  This video explains how to navigate in Avaya Social Responder. Produced by: Omer Priel and Debbie Speicher

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• 09:37 Popular

  How To Integrate Avaya Aura Communication Manager With Avaya Call Management System?

  by Avaya Channel Added 8 years ago 598 Views / 0 Likes

  This video will detail about the configurations on both Avaya Aura communication manager and CMS for bringing the link up. Produced by: G, Sreekumar

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• 08:03 Popular

  Installing Application Enablement Services 7.0 On Avaya Appliance Virtualization Platform

  by Avaya Channel Added 8 years ago 388 Views / 0 Likes

  This Video demonstrates the process of Installing Application Enablement Services 7.0 on Avaya Appliance Virtualization Platform. Produced by: Riaan Blom

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• 05:34 Popular

  Importing AES Customer CA Trusted Certificate Into Verint ACR 12 On Linux

  by Avaya Channel Added 8 years ago 441 Views / 0 Likes

  This Video provides an example of Importing the Avaya Aura Application Enablement Services Customer CA Trusted Certificate into Verint ACR 12 on Linux. Produced by: Riaan Blom

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• 04:01 Popular

  Importing AE Services Customer CA Trusted Certificate Into Verint ACR 12 On Windows

  by Avaya Channel Added 8 years ago 328 Views / 0 Likes

  This Video demonstrates the procedure of Importing AE Services Customer CA Trusted Certificate into Verint ACR 12 on Windows. Produced by: Riaan Blom

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• 11:12 Popular

  Installing Avaya Appliance Virtualization Platform (AVP)

  by Avaya Channel Added 8 years ago 405 Views / 0 Likes

  This Video demonstrates Installing Avaya Appliance Virtualization Platform 7.0. It briefly covers where to find information on supported hardware and software followed by a demonstration of the installation. Produced by: Riaan Blom

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• 08:20 Popular

  How To Integrate Avaya Aura Communication Manager With Avaya Aura Experience Portal Via H.323?

  by Avaya Channel Added 8 years ago 518 Views / 0 Likes

  This video will detail about the configurations needed on both Avaya Aura communication manager and Avaya Aura Experience portal for the integration via H.323 Produced by: Sreekumar G

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• 04:51 Popular

  How To Use The ACSBI SEID Report

  by Avaya Channel Added 8 years ago 352 Views / 0 Likes

  The ACSBI SEID report not only gives our partners and associates a view of all the SEIDs at a set of Functional Locations, but also shows the asset's connectivity status and provides guidance on how to resolve non-connected SEIDs. Published by @CarlKnerr,

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• 13:36 Popular

  How To Add Duplex CM To Avaya SMGR 6.3 For Administration And Software Management Purposes?

  by Avaya Channel Added 8 years ago 512 Views / 0 Likes

  This video demonstrates on adding a duplex Communication Manager system to System Manager 6.3 properly for administration and software management purposes. Produced by: Tamas Kalman

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• 04:51 Popular

  Overview Of Diagnostic Logging For Avaya One-X Communicator

  by Avaya Channel Added 8 years ago 282 Views / 0 Likes

  This video demonstrates overview of logging for One-X Communicator. Produced by: Chris Lord

• 07:41 Popular

  How To Configure DECT Station In Avaya Communication Manager?

  by Avaya Channel Added 8 years ago 472 Views / 0 Likes

  This video provides a demo of configuring DECT station in CM and DECT webpage. Produced by: Rajasekharan, Sreejith

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• 06:30 Popular

  How To Install Avaya Aura Application Enablement Services 6.3.3 Super Patch 4?

  by Avaya Channel Added 8 years ago 517 Views / 0 Likes

  This Video demonstrates Installing Avaya Aura Application Enablement Services 6.3.3 Super Patch 4 on the AE Services vApp on VMware Offer. Produced by: Riaan Blom

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• 03:49 Popular

  How To Install Web License Manager Server Patches In VMware Deployment?

  by Avaya Channel Added 8 years ago 656 Views / 0 Likes

  This video will detail how to properly install a patch on a Web License Manager Server which deployed in a VMware environment. Regarding the OVA deployment there is already a video created by Jerry Revier, and in this video it is emphasized that PCN and R

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• 03:25 Popular

  How To Install Utility Server Patches In A VMware Deployment?

  by Avaya Channel Added 8 years ago 496 Views / 0 Likes

  This video will detail how to properly install a patch on a Utility Server which deployed in a VMware environment. Regarding the OVA deployment there is already a video created by Jerry Revier, and in this video it is emphasized that vCenter deployment pr

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• 09:38 Popular

  How To Configure And Distribute Announcements With Avaya Control Manager 7.1.2?

  by Avaya Channel Added 8 years ago 429 Views / 0 Likes

  This video demonstrates on configuring and distributing Announcements with Avaya Control Manager 7.1.2 Produced by: Csaba Gombos

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• 05:52 Popular

  Importing AES Temporary CA Trusted Certificate Into Verint ACR 12 On Linux

  by Avaya Channel Added 8 years ago 354 Views / 0 Likes

  This Video demonstrates the procedure of Importing AES 7 temporary CA Trusted Certificate into Verint ACR 12 on Linux. Produced by: Riaan Blom

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• 11:08 Popular

  How To Integrate Avaya One-X SSO With Control Manager 7.1.2?

  by Avaya Channel Added 8 years ago 389 Views / 0 Likes

  This video demonstrates how to configure one-X single sign-on integration with Avaya Control Manager 7.1.2. Produced by: Csaba Gombos

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• 07:17 Popular

  How To Integrate Avaya Aura Messaging 6.3.2 With Avaya Control Manager 7.1.2?

  by Avaya Channel Added 8 years ago 419 Views / 0 Likes

  This video demonstrates Aura Messaging 6.3.2 integration with Avaya Control Manager 7.1.2 Produced by: Csaba, Gombos

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