How To Configure A Serial-Debugger Tool To Collect Hard-Phone Logs?

The video is about the Steps needed to configure a Serial-Debugger Tool which is used by field engineers to collect logs from the hard-phones.
The video also speaks on how to procure the debugger-tool, how to connect it.
During troubleshooting, Product House requires detailed logs, and logs captured using Serial Debugger assists greatly in hung/ slow-responsive/ reboot/ freeze related issues of the phones
The video would prove helpful as many times our field-techs and Business-Partners are unaware of what is this tool and how to configure it.
Produced by Rudra Kant.

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