OmniPCX Record Suite Overview - Customer Service Solution
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Description
User friendly yet powerful, the Alcatel-Lucent Enterprise OmniPCX RECORD Suite offers via its three key modules: Record, Capture and Quality Monitor, a comprehensive list of tools to improve your customer interactions and your customer service. Explanations.
Watch the full features here:
http://www.youtube.com/watch?v=IiFzOa-Nmy8
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