How To Setup Managed Or Preview Job In Avaya Proactive Contact
Your video will begin in 5
Sorry, only registred users can create playlists.
Description
This video demonstrates how to create a managed or preview job. This type of job lets the agents first preview a customers record and then place a call on the customers record. This type of job is typically used where you want the agents to be able to do a brief study of the customer data and then choose to place a call to that customer or cancel it. Produced by Sachin Bramhe.
Post your comment
Comments
Be the first to comment
