How To Use The FACs For The CC Elite Feature
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Description
This video details the primary ways to use the Feature Access Codes (FACs) for the Call Center Elite feature "Forced Agent Logout or Aux Work by Location or Skill". It explains how to dial and use the FACs from a station. Also the video demonstrates how to program a vector to dial the FACs so they can be accessed remotely outside the enterprise. Produced by Jerri Bandt.
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