Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
-
02:27 Popular
How To Enable Remote Desktop Connection On AACC Windows Servers
Added 420 Views / 0 LikesThis video demonstrates how to enable Remote Desktop Connection (RDC) on Avaya Aura Contact Center (AACC) Windows servers. Produced by Jerri Bandt
Featured -
01:20 Popular
Avaya Cloud Office Video Whitepaper: Why Avaya Cloud Office?
Added 419 Views / 0 LikesWhen it comes to a cloud solution for your business communications, there are a lot of reasons to choose Avaya, like the trillions of customer experiences we support every year or the more than one-hundred thousand Avaya customers that trust us every day.
Featured -
02:29 Popular
(ES) Part 2 Of 3. Building Strong Foundations With Avaya: 'Efficient' - Spanish
Added 419 Views / 0 LikesAvaya's Data Networking solutions can achieve up to a 50% reduction in your TCO as well as up to 40% more energy efficiency than competitive solutions - as proven in independent testing by The Tolly Group. Having a Efficient network means: - Up to a 50% r
Featured -
01:04 Popular
Avaya Intelligent Customer Routing With Kay Phelps
Added 419 Views / 0 LikesJoin us on a virtual tour of Avaya's booth at VoiceCon 2010 and learn about Avaya Intelligent Customer Routing with Kay Phelps. Learn more at http://www.avaya.com.
Featured -
11:28 Popular
How To Check Avaya Aura AES Software Version, Offer Type And Hardware Type
Added 419 Views / 0 LikesHow to check Avaya Aura Application Enablement Services Software version, Offer type and Hardware type from both a Browser and from the command line.
Featured -
02:43 Popular
How To Configure The Advanced Audio Settings On The Avaya VDI Communicator
Added 419 Views / 0 LikesThis video covers the advanced audio settings of the VDI Communicator client. Produced by Robert Kuberski.
Featured -
04:03 Popular
How To Upgrade MPP From EPM For Avaya Aura Experience Portal 6.x In A Multi-Server Setup
Added 419 Views / 0 LikesThis video will guide you through the steps that can be followed to upgrade an MPP(Media Processing Platform) server from EPM (Experience Portal Manager aka VPMS) in a multi-server setup for Avaya Aura Experience Server 6.x. This can be done from the EPM
Featured -
04:27 Popular
How To Enable The SSH Server On A VMWare ESXi 5.x Host
Added 419 Views / 0 LikesThis video demonstrates how to enable the SSH service on a VMWare ESXi 5.x host. Once enabled, a user can SSH to the ESXi host and perform low-level tasks on the operating system. Produced by Russell Singer
Featured -
09:07 Popular
How To Create Agent Keys Using Editor In Avaya Proactive Contact
Added 419 Views / 0 LikesThis video demonstrates how to create agent key file definition through Editor application. Agent key file is used by the job and determines the release codes and functions available for the agent while working on a job. Produced by Sachin Brahme
Featured -
05:20 Popular
How To Upgrade Firmware On DS1 Board TN2464CP
Added 419 Views / 0 LikesThis video is about how to Upgrade DS1 TN2464CP Circuit Pack. The same procedure is applicable to Analog and Digital boards also. Produced by Amit Garg
Featured -
02:33 Popular
Avaya Acquires Radvision -- Executives Comment On Deal
Added 419 Views / 0 LikesHear our Executives speak on the following questions: Why is Avaya acquiring Radvision? How does the deal address today's market? What does the acquisition mean for time-to-market?
Featured -
01:42 Popular
(RU) Financial Services Are Getting Faster Results With The Avaya Flare™ Experience
Added 419 Views / 0 LikesSee how the Avaya Flare™ Experience can help financial firms. Learn more at http://www.avaya.com. In English with Russian subtitles.
Featured -
02:54 Popular
Avaya ACE™ Extends Consistent Collaboration With Choice To Microsoft® Applications
Added 418 Views / 0 LikesAvaya ACE™ seamlessly integrates your Avaya core communications systems and devices to the Microsoft applications you use every day, including Microsoft® Lync™, Microsoft® Outlook and Office, Internet Explorer®, and Microsoft® Dynamics. Provide your enter
Featured -
05:34 Popular
Importing AES Customer CA Trusted Certificate Into Verint ACR 12 On Linux
Added 418 Views / 0 LikesThis Video provides an example of Importing the Avaya Aura Application Enablement Services Customer CA Trusted Certificate into Verint ACR 12 on Linux. Produced by: Riaan Blom
Featured -
10:25 Popular
How To Configure A Serial-Debugger Tool To Collect Hard-Phone Logs?
Added 418 Views / 0 LikesThe video is about the Steps needed to configure a Serial-Debugger Tool which is used by field engineers to collect logs from the hard-phones. The video also speaks on how to procure the debugger-tool, how to connect it. During troubleshooting, Product Ho
Featured -
01:16 Popular
How To Display Basic Avaya CS 1000 Media Gateway Controller Information
Added 418 Views / 0 LikesThis video describes how to display basic Communication Server 1000 Media Gateway Controller information. Produced by Oscar Asuncion.
Featured -
04:58 Popular
How To Configure Music On Hold Folders On Avaya AS5300
Added 418 Views / 0 LikesThis Video Shows how to configure Music on hold folders for the AS5300 with the provisioning client. Produced by Kevin Anderson
Featured -
10:44 Popular
How To Create And Run PC Analysis Extracts In Avaya Proactive Contact
Added 418 Views / 0 LikesThis video demonstrates how to create and run PC Analysis extracts and also how to obtain the output file. Produced by Sachin Brahme
Featured -
01:12 Popular
How To Display The CS 1000 Digital Signal Processor Daughter Board Model And Revision Numbers
Added 417 Views / 0 LikesThis video describes how to display the model number and revision number of each Communication Server 1000 Digital Signal Processor daughter board installed. Produced by Oscar Asuncion.
Featured -
04:17 Popular
How To Create Prototype Users On Avaya One-X Client Enablement Services
Added 417 Views / 0 LikesThis video covers how to configure prototype users on Avaya one-X Client Enablement Services. It covers the settings for each solution component. Produced by Bob Kuberski.
Featured




