Avaya
Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. Furthermore, they are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric Networking. All three are supported by Avaya’s portfolio of professional and support services. For more information, visit our website www.avaya.com
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Telekom Serbia Transforms Customer Experience With Avaya
Added 434 Views / 0 LikesTelekom Serbia, the country’s leading communications company, has transformed its customer experience, increasing efficiency and improving quality of service, after working with Avaya on a four-year strategic plan to integrate different communications tou
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How To Collect Operational History Viewer From Avaya Message Application Server (French Version)
Added 434 Views / 0 LikesHow to Collect Operational History Viewer from Avaya Message Application Server (French version)
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Viewing Event Logs On The One-X Agent
Added 434 Views / 0 LikesThis video shows how to set the event logging for the one-X Agent and view the logs. Produced by Kevin Anderson.
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Avaya One-X® Deskphone User Interface Customization Part 4
Added 433 Views / 0 LikesDemonstrates the use of the Avaya one-X® Deskphone XML Designer and other development tools to create, deploy and test the customization files that define the look-and-feel of the 9600 Series SIP deskphone user interface, including images and text colors.
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The Value Of SAL Connectivity
Added 433 Views / 0 LikesThe second in a series of videos explaining the value that Avaya's tools unlock. This one focuses on remote connectivity via Secure Access Link (SAL). Other videos are: 1. Proactive Support (https://youtu.be/ilph2dF27gQ) 3. Alarm Monitoring (https://youtu
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ATF Bangkok - Smart Education Long Distance Learning Solutions
Added 433 Views / 0 LikesA crystal-clear video classroom solution that enables mobility and cost saving. Download information here: https://www.avaya.com/usa/documents/scopia-xt7100-room-system-uc7692.pdf LEARN MORE: http://www.avaya.com/usa/solution/k-12-education/ Website: avay
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How To Configure And Handle Licenses With Avaya Control Manager License Tracker Service
Added 433 Views / 0 LikesThis video demonstrates on configuring and handling licenses with Avaya Control Manager license tracker service. Including WebLM and non-WebLM examples. Produced by: Csaba Gombos
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How To Upgrade To The Services Virtual Machine 3.0
Added 433 Views / 0 LikesThe video will demonstrate the upgrade process of the Services Virtual Machine to the 3.0 release.
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How To Use The Avaya CS 1000 DFO Feature Index 4 Tool
Added 433 Views / 0 LikesThis video describes how to use the Communication Server 1000 DFO Feature Index 4 Tool, to print diagnostic messages of inadequate Digital Signal Processor (DSP) resources, within the Call Server. Produced by Oscar Asuncion.
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Setting Up The Desk Phone Configuration On Avaya One-X Agent
Added 433 Views / 0 LikesThis video show how to setup and log in with an Desk Phone configuration. The Desk Phone configuration uses an Avaya IP/DCP telephone for voice path and an Avaya one-X Agent to share control of the same administered station using the same button layout an
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Avaya Enterprise Mobility Solutions
Added 433 Views / 0 LikesThis day-in-the-life video shows how Avaya extends enterprise grade, real-time communications to mobile workers when they are away from their desks. Video, audio and web collaboration bring your customers, partners and employees together with their choice
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Avaya Solutions Integrated With Business Applications
Added 433 Views / 0 LikesThe world's leading Home Appliances Manufacturer partners with Avaya for a differentiated customer & team experiences.
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How To Provision An Administrator On An Avaya AS5300
Added 432 Views / 0 LikesThis video shows how to create a role and add a admin user with the newly created role on an Avaya AS5300. Produced by Kevin Anderson.
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How To Create User Groups In Avaya Agile Communication Environment
Added 432 Views / 0 LikesOverview of the Avaya Agile Communication Environment (ACE) creation and use of User Groups. Produced by Stevie Martin.
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How To Configure And Use Avaya Aura Utility Services MyPhone Application
Added 432 Views / 0 LikesThis video is about configuring and using of utility services MyPhone application. Produced by: Peter Herenkovics
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Paul Unbenhagen On Avaya Open Source
Added 432 Views / 0 LikesPaul Unbehagen, Chief Architect, Avaya Fabric Networking, provides a short introduction on the benefits of Open Source and how Avaya plans to leverage its standard fabric protocols with open interfaces and open source customization tools.
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Avaya Unified Branch - Interop 2011
Added 432 Views / 0 LikesAvaya Unified Branch solutions include a range of integrated routers, gateways and appliances that allow enterprises to reliably and securely connect their branch sites. Watch a brief overview about this offering given by Stephane Cliche from the floor of
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Avaya Mobile Collaboration Solution For Small And Midsize Business Overview
Added 431 Views / 0 LikesIn this short, fast-paced video see and hear how Avaya customers are taking advantage of the Avaya mobile collaboration solution to better serve customers, collaborate more effectively and control operating costs.
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Avaya ACE™ For Financial Services
Added 431 Views / 0 LikesFinancial Services companies are faced with many business challenges. Avaya Agile Communication Environment can help minimize these challenges by integrating real-time collaboration with business applications and processes. For more information, visit Ava
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